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“Nice Stay”

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Stamford Plaza Sydney Airport
Ranked #5 of 8 Hotels in Mascot
Certificate of Excellence
New York, NY
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Nice Stay”
Reviewed October 14, 2013

We stayed here overnight between flights. Our room was much nicer than expected, the bed was comfortable and it was quiet at night considering proximity to airport. We found the walk to the train quick and easy for a trip to Sydney CBD. When we had issues with our WiFi code, the manager quickly helped us resolve the problem. The only surprise came when the airport shuttle that we thought was included in our room rate had an extra fee associated with it for a 5 min ride.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cruzker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this review, October 15, 2013
Thanks for posting a review.
We are pleased your stay was nice and comfortable....much needed when you are in between flights!
In relation to the shuttle bus, we advise that none of the hotels in the Sydney Airport precinct operate their own airport shuttles. This service is run by a third party operator and unfortunately not controlled by the hotel.
Thanks for choosing to stay at the Stamford Plaza Sydney Airport and we look forward to welcoming you back when next you are travelling abroad.

Wayne Horbach
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (357)
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Adelaide, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 13, 2013

We stayed 2 nights before going out on a cruise for five weeks. We stayed at the same hotel on our arrival back into Sydney.

The pool was great, the room was very good there was two of us. The room was large and comfortable. We each had a double bed. Was on floor 10. Easy walk to public transport. There is a food court about 800 m walk at the qantas terminal. There is a shuttle bus that goes around the airport hotels, costs 6 dollars and you pay at check in. And the day before leaving u book the shuttle back to the airport. Other shuttles take you the city or other places. I found this hotel was fantastic and I would use this hotel again.

Room Tip: the food court at qantas was fantatic 800 m from the hotel.
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  • Stayed June 2013, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cam1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this review, October 13, 2013
Thanks for posting a review.
We are most pleased you enjoyed your stay on both occasions. The hotel is in a great location next to the domestic terminal, yet we are not just your 'typical'airport hotel, but much more as you experienced!
We trust you had a wonderful cruise and look forward to welcoming you back on your next travel venture.

Wayne Horbach
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
southampton
Level Contributor
161 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed October 12, 2013 via mobile

Hotel is very well situated, check in was efficient, rooms are larger than most and have all the amenities you need. Tea and coffee supplied.
Shower was a bit feeble, but we lived!
The arrangement with the shuttle bus company works well and is cheap at 6aud a throw, recommended.
Travel to the domestic terminal was only a few minutes, bus was bang on time . Internet was the usual slow and expensive experience typical these days.
Just dont bother eating in the adjoining AV8 pub/restaurant it was appalling a complete and utter horrible time.
Other than that, a little noise from the aircraft but nothing too bad.
Did what it said on the tin

Stayed October 2013, traveled on business
Helpful?
Thank softywalter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this review, October 13, 2013
Thanks for posting a review.
We are pleased you found the facilities and amenities of the hotel up to standard.
Thank you for choosing the Stamford Plaza Sydney Airport and we look forward to welcoming you back when next you are travelling to Sydney.

Wayne Horbach
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth WA
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 9, 2013

Stayed one night with my elderly dad. Although advert says 600 metres from domestic terminal the walk with the cases was quite an effort. The footpath ran out with 150 metres to go. High kerbs and a very busy intersection to cross too . Rooms are as expected, clean and modern.
We were given wrong number for our room and electronic key would not work. We woke a very angry guest who thought we were breaking into his room! My dad was quite shaken.
Give it a miss !

  • Stayed September 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pafito77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this review, October 10, 2013
Thanks for posting a review.
We sincerely apologise for the mix-up with your room allocation. We have looked into this further and taken appropriate action to ensure this does not reoccur. We also regret the inconvenience caused to your elderly dad regarding the walk to the terminal. We do advise that a third-party shuttle service departs from the hotel every 30-40 mins for your future reference.
We appreciate your valuable feedback and do hope you will afford us the opportunity of welcoming you back in the near future.

Wayne Horbach
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ripley, United Kingdom
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 7, 2013 via mobile

We stayed here before flying home to the UK. We had a nice room on the 11th floor with a amazing view towards the city. Very clean, nice furniture with a comfy bed etc. This is a typical corporate hotel,with high charges for internet connection, mini bar and breakfast, which we thought where excessive.
Nice pool area and gym although we didn't use during our stay.
Staff where helpful and pleasant.

Stayed September 2013, traveled as a couple
Helpful?
Thank duckyduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this review, October 10, 2013
Thanks for posting a review.
Yes, people rave about our amazing views and comfy beds!
We are most happy to read your stay was enjoyable and comfortable, espcially before your long flight home. We trust you had a pleasant trip and look forward to welcoming you back when next you visit Sydney.

Wayne Horbach
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 7, 2013

My wife, 4 month old daughter and myself stayed at the Stamford Plaza for one night in late September in order to catch an early domestic flight the next morning. For that purpose the hotel was perfect, as it was an easy 15 minute walk with suitcases to Terminal 2 (it would be faster if you were going to Terminal 3). There is a shuttle available, but at $6 per person we thought that walking was the better option.

Parking in the hotel car park was quick and easy, albeit a little confusing regarding the rules when parking behind and subsequently blocking another cars exit. Check in was also efficient with a friendly front desk person.

The room itself was clean with comfortable beds and most importantly a cot which we specified when we booked online. The bathroom was also clean with good water pressure in the shower with plenty of fresh towels available, which was handy when our daughter was sick in the morning and we quickly had to wash her and change her clothes. We couldn't hear much aircraft or traffic noise during the night and we all slept quite well.

One thing that surprised us was the closing time of the bar downstairs, which for an airport hotel was an early 10pm on the night we were there. We opted out of having the breakfast in the morning, which at $28 was rather expensive for what was on offer, and grabbed a quick meal at the airport instead.

Next time we have an early morning flight we would consider staying at the Stamford again primarily due to its location and cleanliness.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RationalHaze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this review, October 10, 2013
Thanks for posting a review.
We appreciate your positive comments and pleased to read of your overall satisfaction with your stay. We have noted your important point regarding the closing time of the lobby bar in which we will review accordingly.
We thank you again and look forward to welcoming you back in the near future.

Wayne Horbach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
75 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 3, 2013

Stayed there for two nights at end September 2013. The rooms are nice and spacy, the bed is excellent. Despite the amount of travellers in the hotel, the room was surprisingly quiet at night. The location is convenient if you are in between flights, but not at all if you intend to visit Sydney City Center in between travels. What I did NOT like was: 1) asked if there was a shuttle bus to go to the terminals - yes there is - at A$ 6.00 per person (!!). Note: Domestic Terminal is just around the corner, but difficult to walk to with suitcases. I think this is a rip off! 2) Breakfast at $28, car park at $25 per day and Wifi at around $25 also very expensive. 3) With two exceptions, the staff of the hotel was rather unpleasant, ranging from desinterested to patronizing.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Werner010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WayneHorbach, General Manager at Stamford Plaza Sydney Airport, responded to this review, October 10, 2013
Thanks for posting a review.
We have taken on board your constructive comments regarding prices of certain facilities in which we will review accordingly. We will also follow up on your disappointment with the service you encountered from our staff and will ensure further training is provided.
We are pleased on the other hand that you enjoyed the room and amenities if offers, in particularly the comfortable bed and noise-proof windows.
Thank you for your valuable feedback and do hope to see you back in the near future.

Wayne Horbach
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Sydney Airport

Property: Stamford Plaza Sydney Airport
Address: Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Stamford Plaza Sydney Airport 4.5*
Number of rooms: 315
Official Description (provided by the hotel):
Sydney's Best Airport Hotel as awarded for five consecutive years by Skytrax. Stamford Plaza Sydney Airport Hotel is your best luxury accommodation in Sydney. Located directly opposite the Domestic Terminal and minutes from the International terminal. It's the ideal business base for you to meet or discover all that Sydney has to offer - just 20 minutes drive from the Central Business District, Sydney Harbour Bridge, Sydney Opera House and the Royal Botanic Gardens. ... more   less 
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Also Known As:
Stamford Plaza Sydney Airport Hotel Mascot
Stamford Plaza Hotel Sydney

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