We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excelled in customer service.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Stamford Plaza Sydney Airport
Ranked #5 of 11 Hotels in Mascot
Certificate of Excellence
Reviewed October 20, 2012

With a 6am flight to catch and an exhaustive couple of days in Sydney for a fundraiser for The National Stroke Foundation, I found a superior twin room on Wotif for $180.
Mum, Dad, 6yr old and 4yr old greeted on arrival, bags ported to room and easy check in were just what we needed.
Room was on lower floor and overlooked the pool. There was enough space for the 4 of us and our baggage. The bathroom was huge and well equipped with huge fluffy towels. It was very quiet and we all slept well in the very comfortable beds and pillows. I loved the new air conditioning system which was so easy to use.
Outstanding customer service from room service, they advised us of the small convenience store located just outside the hotel entrance for our smaller needs. Store was extensively stocked with everything from milk to kid’s party stuff.
We took dinner in the AV8 bar which was actually a good experience with 2 small children due to again, the outstanding customer service by the bar staff. The food was good quality and reasonably priced.
Checking out was effortless (at 5am) with a taxi waiting ($10 to airport).
It begged the question: Why don’t we stay 5 star all the time…oh that’s right…we can’t afford it! 

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank RegionalQLDFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenNesbitt, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded November 5, 2012

Thanks for posting a review- and what a review!

I was so pleased our team at Stamford Plaza Sydney Airport ensured you had a fantastic stay, which begs the question- when will we see you back again?

See you soon, and thanks for posting such a fantastic review about our team and our hotel,

Kind Regards,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (2,417)
There are newer reviews for Stamford Plaza Sydney Airport
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,926 - 1,932 of 2,417 reviews

Reviewed October 17, 2012

Ive stayed at the hotel many times now as a stop over when travelling and yet again, not disappointed.

From the moment you pull up outside, the staff are very attentive. The concierge meets you and offers to take bags to your room whilst also valet parking should you opt for it. Check in is fantastic and the food from the restaurant is some of the best.

A handy feature I've used several times has been the park and fly where you leave your car at the hotel for upto 7 days and you are provided with a shuttle bus service to/from the airport.

On my most recent stay, it would appear that some renovations have been done to update the rooms which is nice to see.

For anyone from out of Sydney and need a hotel to stay, definitely make the Stamford your first choice.

Stayed: October 2012, traveled as a couple
1  Thank Dodgyvalve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenNesbitt, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded October 18, 2012

Thanks for posting a review!

We are very pleased you enjoyed your time with us once again, and took advantage of our Park & Fly package.

We are just putting the finishing touches on our Multi-Million Dollar Rooms Refurbishment, with some of our rooms already fully completed.

We look forward to welcoming you back, see you soon,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2012 via mobile

I've stayed here several times over the years. The rooms (particularly the executive floor) are quite good, spacious, clean, and comfortable. The location next to the airport and not far from CBD make it very convenient for overnight business trips to Sydney.

What really detracts is the cold and uninspired service. No warmth, no smile, no attentiveness, just mechanical and inhospitable in my view.

The breakfast is pretty average and o e would expect better from Stamford.

Good for a quick stay particularly if transiting or for a quick business trip to Sydney, otherwise there are many boutique establishments in Sydney offering much better service.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Blakrok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenNesbitt, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded October 18, 2012

Thanks for posting a review, and thanks for your positive comments surrounding our Refurbished Rooms, particularly the Deluxe Level.

I was however, extremely disappointed to read your comments surrounding our guest service, as since I've been involved with the hotel, we have strived to move away from mechanical and inhospitable, and move towards, being yourself, having fun, and going the extra mile to ensure our guests leave the hotel satisfied and wanting to return. I will, like some other reviews, use your comments as a training tool for our team members to ensure we are all striving for the same result.

I hope to have the opportunity to welcome you back again in the near future,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2012

we have stayed here various times over last 12 months on route from tasmania to overseas great location to both airports great bar the AV8 shame not open sundays shuttle to both terminals always on time only drawback not much other bars shops etc nearby

Room Tip: ask for airport view can see all planes domestic and international landing
  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenNesbitt, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded October 18, 2012

Thanks for posting a review!

We are pleased to have become your regular hotel for the night before you fly out overseas, and we look forward to welcoming you back again in the very near future.

See you then,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

Perfectly located and well priced near Sydney Airport, this is a good option for an overnight stay before heading away somewhere.

Quality was great, as you would expect of a chain business hotel, but the standout here was the service at the front desk, particularly on check in - it's a pity I can't remember the desk agent's name, as he definitely deserved a personal commendation. The check in process was how all should be - efficient and friendly.

Not much more to say here other than I highly recommend it!

  • Stayed: September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ryanbryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenNesbitt, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded October 18, 2012

Thanks for posting a review!

I was pleased to read my team on the Front Desk looked after you during your stay, and we hope to welcome you back again to the Stamford Plaza Sydney Airport sometime soon.

See you then,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Quickbeds
Thank Helen A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
BenNesbitt, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded October 18, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 10, 2012

I have stayed at this hotel twice now, only overnight stays for when I was to and from the airport for various flights. I booked it through Wotif.com and the value for money in comparison to other hotels in the area is awesome. Why not have a little bit of luxury for the same money as much cheaper hotels. Rooms were nice, bed was great, bathroom great, no noise form planes or other guests. Staff and concierge were excellent. I planned ahead and got the stay and fly package 30 days ahead, which gave me accomodation overnight and car parking for 7 days. The car parking alone was worth the cost for the entire package. Breakfast was great and the AV8 bar had great burgers. Looking forward to staying here again in the future.

Room Tip: I think all the rooms would be great. Try for a king bed room...
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Darren O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenNesbitt, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this reviewResponded October 11, 2012

Thanks for posting a review!

"Great Value, Great Hotel"... we couldn't have put it better ourselves.

See you next time for a little luxury before you fly... we can't wait to have you back!

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mascot hotels
1.2 mi away
Rydges Sydney Airport Hotel
0.4 mi away
Holiday Inn Sydney Airport
0.1 mi away
Ibis Budget Hotel Sydney Airport
Show Prices
Show Prices
Show Prices
0.3 mi away
Pullman Sydney Airport
Pullman Sydney Airport
#2 of 11 in Mascot
536 reviews
0.6 mi away
Meriton Suites Mascot Central
0.4 mi away
Adina Apartment Hotel Sydney Airport
Show Prices
Show Prices
Show Prices

Been to Stamford Plaza Sydney Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Stamford Plaza Sydney Airport

Address: Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Mascot
Price Range: $137 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Stamford Plaza Sydney Airport 4.5*
Number of rooms: 315
Official Description (provided by the hotel):
Sydney's Best Airport Hotel as awarded for five consecutive years by Skytrax. Stamford Plaza Sydney Airport Hotel is your best luxury accommodation in Sydney. Located directly opposite the Domestic Terminal and minutes from the International terminal. It's the ideal business base for you to meet or discover all that Sydney has to offer - just 20 minutes drive from the Central Business District, Sydney Harbour Bridge, Sydney Opera House and the Royal Botanic Gardens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Priceline, Ctrip TA, Agoda, Hotels.com, Hotwire, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your Stamford Plaza Sydney Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Stamford Plaza Sydney Airport Hotel Mascot
Stamford Plaza Hotel Sydney

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing