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“Good value for airport locale” 4 of 5 bubbles
Review of Stamford Plaza Sydney Airport

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Stamford Plaza Sydney Airport
Ranked #6 of 8 Hotels in Mascot
New South Wales
Level Contributor
65 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Good value for airport locale”
4 of 5 bubbles Reviewed July 2, 2012

We found this hotel to be a very nice place to stay before an early international flight the next day. We had a lovely room on the 10th floor with views of the airport and bay. The staff were pleasant and the hotel had a very affordable dining alternative in the V8 bar. Although we thought the breakfasts were over priced at $28 each continental and $34 each full, there is a convenience store next to the hotel and plenty of alternatives at the airport.
The 8mm thick windows blocked noise from the airport and the bed was very comfortable.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank travelon4550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this review, July 3, 2012
Thanks for posting a review!

We are glad you enjoyed your stay on Level 10 with views to both International & Domestic Runways! We look forward to seeing you on your next visit to Stamford Plaza Sydney Airport!

See you then,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,012 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (350)
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Melbourne
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 1, 2012

My husband and I stayed last Friday night and enjoyed excellent service from the staff.
The location was perfect for a business trip in the Sydney CBD. Rather than catch taxis we were directed by the consierge and his map to the Mascot train station. Only a few short stops to Circular Quay and the Rocks - easy. On our return we were able to also make use of the downstairs case room for our suitcases while we went back in to the city.The airport shuttle for $6 each was organised on our return, dropping us right at the Domestic terminal. Buffet breakfast was most enjoyable too and we were surprised that this included a hot meal as well.We will certainly use this hotel as a base when in Sydney again.

  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rosemary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this review, July 2, 2012
Thanks for posting a review!

We are pleased we have become your 'new base' for travel in and out of Sydney, and the team and I certainly look forward to providing that 'excellent service' again on your next visit to the Stamford Plaza Sydney Airport.

See you then,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
174 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 bubbles Reviewed July 1, 2012

this hotel does a little bit more for you than the average one-I liked the flowers in the bathroom,the room size and the view which they gave me on request. I was wished a happy day from the porter and maid which was nice.The room was on an upper floor and quiet and my requests for do not disturb were followed,as was a late check out.The only negative thing was the bad smell in the elevator and car park.I would have liked free internet but the internet lounge was available for free.

Room Tip: if you want to watch the planes,ask for an airport view(take binoculars!)
See more room tips
  • Stayed June 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 557jill557
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this review, July 2, 2012
Thanks for posting a review!

We like going that 'little bit further than the average hotel'', because we are anything but average!

Please book direct online via our Stamford Plaza Hotels & Resorts website from now until August 31st 2012, and you will receive complimentary Internet for your entire stay.

I'm glad the team looked after you on your visit, and we look forward to welcoming you back again soon.

See you then,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed June 30, 2012

Stayed here for one night, have stayed many times before. This time I was on my own, but the experience was no different. I had a superior room with free Internet. The bathroom was spacious, and very well appointed, the one thing lacking is that there was only one cake of soap supplied, therefor had to share between bath and shower...no big deal. Room was large and spacious, it was also very clean. Ordered room service very prompt and also good food, it has a vast array of menu items so there was plenty to choose from. I was on level 10, there was no aircraft noise but was some train noise as I did not realise that the track is at the bottom of the hotel, they don't run often so no problems. The only down side was my sleep, the pillows where terrible and cheap. I had two beds in my room and found myself prowling all night looking for a pillow that did not feel like a brick. This meant that I had almost no sleep at all,so that was dissapointing. I checked out very early as I had a 6am flight, they do not offer a shuttle at that time so you need to book a rip off sydney taxi, they charged me $35to travel less than 7 mins to the international airport. So try to use the shuttle service the hotel provides if possible as it is free. It was overall a good stay, if you are a runner there is a great run with no traffic nights just near the hotel. Just next time I will bring m own pillow.

Room Tip: Choose a high floor room, away from the train.
See more room tips
  • Stayed June 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chicko2075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this review, July 2, 2012
Thanks for posting a review!

It was great to have you back at the Stamford Plaza Sydney Airport again, and many thanks for continuing to choose us as your preferred Sydney Airport accommodation.

As you mention, and up until August 31st 2012, if you book through our Stamford Hotels & Resorts Website you will receive complimentary Internet for your entire stay.

Good news, regarding the Pillows- We have just taken delivery of 1,555 New Micro-Cloud Pillows that we will be installing in our rooms as part of our Rooms Refurbishment due for completion later in 2012.

We thoroughly recommend booking the Shuttle for transportation to and from Sydney Airport, but please note the $6 charge per person each way.

We look forward to welcoming you back to the hotel on your next visit to Sydney,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
287 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
4 of 5 bubbles Reviewed June 26, 2012

We spent the last night of our honeymoon in Australia in the Stamford Sydney Airport. We found the location to be ideal, and as someone who enjoys watching aircraft landing the view from our (airport facing) room was nothing short of spectacular!

We arrived early in the day on a domestic flight, and caught the free shuttle from the terminal to the hotel. Check-in was friendly and efficient and despite arriving significantly before official checking in time, we were given a spacious room on a high floor, with a stunning view over the airport. The room itself was well furnished, with a large bed, seating area and comfortable chair for enjoying the airport view. See photos for a better idea. The ultrathick glazing meant that even aircraft descending directly over the hotel barely made any noise. We ate lunch in the hotel restaurant which was ok - not fine dining, but a reasonable quality for the price.

The hotel is in the suburb of Mascot, and we got the subway into the Darling Harbour area in the evening to meet friends, without any problems. It's not that far on the train, and while this is definitely and airport rather than city hotel, it's not to far away that seeing the sights becomes impossible.

When we got back to the hotel in the evening we were unable to order a dessert from the room service menu, as apparently they "don't do ice cream" after hours, though they were still able to offer various cooked items? So we walked 5 minutes down the road to McDonalds for icecream instead.

In the morning we used the airport shuttle to get back to SYD for our interrnational flight. Be aware that you have to buy tickets from the hotel concierge in advance for this, and certainly at the time we travelled the bus was full and had we turned up just expecting to get on the bus we'd probably have ended up needing to call a taxi.

Overall this is a good airport hotel, and while the lack of icecream at night was a little disappointing, it's overall a good choice of hotel and we'd consider going back there when we return to Sydney.

Room Tip: Ask for a high floor and a room facing the airport for a great view
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank so3003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this review, June 28, 2012
Thanks for posting a review for us- wow 103 Reviews!

We are glad that you rated us a 'good airport hotel overall' but I was disappointed to read our only blemish regarding the inability to deliver a simple dessert request via Room Service. I have shared your review with our Food & Beverage Manager Raja Maniam for his review with his team.

We look forward to your return on your next visit to SYD,

See you then,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
97 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed June 25, 2012

We stayed here overnight for an early morning flight. Check in was quick & pleasant. Room was large & clean & we had a great view over the airport which the kids LOVED. I think it's time for a refurbishment of the rooms...new paint, carpets, drapes etc...it's all looking worn out. Surprised to see the mini bar totally empty & even more surprised to be asked on check out if we had anything from the mini bar.

As we have little kids we decided to go with room service for dinner....dumpling soup, satay sticks & kids fish and chips. Everything was delish! It was all lovely & hot & arrived quickly. Would stay here again just for the food.

Bit put off by having to pay for parking but I guess that is just Sydney :-(

Room Tip: Try the room service...it was so yummy!
See more room tips
  • Stayed May 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank emerging_lotus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this review, June 28, 2012
Thanks for posting a review!

We are so glad you enjoyed your stay, and in particular our Room Service offerings!

And guess what? We are currently in the middle of a Multi-Million Dollar Refurbishment which is due for completion later this year!

We look forward to welcoming you back then,

See you then,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
3 of 5 bubbles Reviewed June 23, 2012

The thing I was not Happy at all was the cost of extras, like Pepsi $ 5.--, Internet $ 29.--
I arrived at 10.30 PM and had to leave 9AM... but $29 for a few Hours of Internet???
ETC..

It is obvious that the Stamford Customers are treated with utter contempt and are in fact Cash Cows ripe for milking!
Hank S

  • Stayed June 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank happyhank1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Rooms Division Manager at Stamford Plaza Sydney Airport, responded to this review, June 28, 2012
Thanks for posting a review!

On your next visit to Stamford Plaza Sydney Airport, and up until August 31st 2012, please book directly through our website to receive complimentary Internet for your entire stay!

See you then,

Ben Nesbitt
Rooms Division Manager
Stamford Plaza Sydney Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stamford Plaza Sydney Airport

Property: Stamford Plaza Sydney Airport
Address: Corner O'Riordan & Robey Streets, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Stamford Plaza Sydney Airport 4.5*
Number of rooms: 315
Official Description (provided by the hotel):
Sydney's Best Airport Hotel as awarded for five consecutive years by Skytrax. Stamford Plaza Sydney Airport Hotel is your best luxury accommodation in Sydney. Located directly opposite the Domestic Terminal and minutes from the International terminal. It's the ideal business base for you to meet or discover all that Sydney has to offer - just 20 minutes drive from the Central Business District, Sydney Harbour Bridge, Sydney Opera House and the Royal Botanic Gardens. ... more   less 
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Also Known As:
Stamford Plaza Sydney Airport Hotel Mascot
Stamford Plaza Hotel Sydney

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