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“Great Unexpected Stop Over”

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Holiday Inn Sydney Airport
Ranked #6 of 12 Hotels in Mascot
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 18, 2013

Spent the night here after having a flight cancelled at late notice. Despite the obvious inconvenience it was a very pleasant night. Lobby very pleasant. Staff efficient. Restaurant was good, though I chose the wrong dish - Ravioli was very stodgy but garlic bread lovely. Other foods bought out looked very good. Buffet breakfast was great with option of making fresh juice and plenty of choice. $25 for full buffet. Room was very adequate and reasonably roomy for a hotel room. Choice of pillow firmness good and bed very comfortable. Loved the massage option on the shower head - divine! Could have stood under it all night!

Negatives would be no complimentary water and no complimentary wifi. In this day and age it should be a given. Business centre offered internet access but ONLY for 20 minutes. No time at all really if attending to emails etc. System just cuts you out in the middle of whatever you are doing.

  • Stayed: September 2013, traveled solo
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2  Thank ChellaBella05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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803 - 809 of 1,305 reviews

Reviewed September 15, 2013

I booked in to the hotel as it was close to the airport. arrived early evening with a friend, enjoyed a quick meal in the Biggles Bar and then off to bed.
Very comfortable room - there was a bath and I enjoyed a relaxing bath prior to sleep. I then departed early in the morning.
All of the staff were great - friendly. The only hitch was a queue of about 8 people and just one person behind the desk. After about ten minutes, all of the check ins were staffed and then it went very smoothly.
Express checkout was great and the shuttle service to the airport regular.

  • Stayed: September 2013, traveled solo
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1  Thank Helen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

The holiday inn was great. Our family of 4 stayed one night before heading overseas. It had airport shuttle buses and it was a great location as mascot station was right around the corner so we could go into the city for a look around. In the morning it had a delicious buffet breakfast which was what we wanted. We would definitely stay here if I was going overseas but if I was going on an actual trip to Sydney I think I would stay in the city. Overall, it was amazing!! xxx

Room Tip: Family rooms are spacious with 2 doubles. The rooms on the left definitely have a better view.
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  • Stayed: June 2013, traveled with family
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2  Thank Al S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

This was a work realted trip and only one night but i have stayed here before many times. This hotel looks great when you get there. Checkin is clean and tidy and smart. The staff are great. Thats where the experience ends. The trip from the lift to the room is just disappointing which is fairly standard for Holiday Inns. The hallways are old, need paint and the carpet is old and worn. The rooms are tiny and the bathrooms are really dated with hardly any space to move or put things on the ledge for the morning such as your brush. despite being small rooms the new beds are really quite comfy with a good selection of pillows of various thicknesses and firmness. Big screen TV offers some good viewing options. The location near Sydney airport is convenient for travellers but you wouldn't stay here for a holiday. Its in the middle of an industrial and wharehouse area by the airport. Too far to walk from the terminal to be called an airport hotel. Probably 3 kms from domestic terminals. Purely a functional business persons hotel or for those delayed overnight between flights.

  • Stayed: August 2013, traveled on business
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1  Thank GregH272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pirodoi, General Manager at Holiday Inn Sydney Airport, responded to this reviewResponded September 11, 2013

Dear GregH272,

Thank you for posting a review - delighted to read that the staff are great, makes all the difference when staying at hotels. I am pleased to advise that we are half way through our refurbishment focusing on updating all our guest rooms. As mentioned, we have completed our upgrade of all our beds as well as our TV's, wifi system and hotel safes.

We look forward to welcoming you back soon to try our refurbished product.

Ian Pirodon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

I travelled along with my family. Hotel staff was excellent. Location is great. Though it is costly but worth living. Food is good. love to visit Sydney and stay at Holiday Inn Sydney airport. I recommend visitor to stay here and enjoy the lhospital;

  • Stayed: June 2013, traveled with family
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Thank rakesh g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

Great location as this hotel is close to Sydney airport. Many rooms have been renovated and look great.
The restaurant in the hotel is very good as we had both dinner and breakfast there. Breakfast buffet would be a lot better if the hot food was actually hot versus luke-warm, especially the bacon and sausages given its $25 p.p. The juicer is a great touch though and there was a good supply of fruit and veg and ginger for making a great juice boosters.
Staff are very friendly and welcoming.
Would like to see WIFI included for free similar to other hotels. You get limited WI FI use in the Business Center on the main level but free room access is what's needed in today's world.
While the outside soundproofing is great, we never the airplanes, we did here our neighbor coughing so interior walls could be more soundproofed.

Room Tip: Ask for a room on a higher level and recently renovated.
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  • Stayed: September 2013, traveled as a couple
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Thank Dreamtripper_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

very close to airport good for early flights meals very good and not to experience very quite also taxi was a bit late arriving but got us there on time would think twice about staying again the price of the room a bit dear for what you got

Room Tip: shower very very small not good if you are a big person
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  • Stayed: July 2013, traveled as a couple
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Thank connie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pirodoi, General Manager at Holiday Inn Sydney Airport, responded to this reviewResponded September 11, 2013

Dear Connie M

Thank you for your review - Great to read that the the hotel was a great choice and convenient prior to your early flight. The hotel can get very busy and we do have great specials available if you visit our website.

We hope to welcome you back soon

Ian Pirodon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Sydney Airport

Address: Corner O'Riordan Street & Bourke Road, Mascot, Botany Bay, New South Wales 2020, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Mascot
#6 Luxury Hotel in Mascot
Price Range: $115 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Sydney Airport 4.5*
Number of rooms: 250
Official Description (provided by the hotel):
Conveniently positioned, Holiday Inn Sydney Airport is located only minutes from Sydney Airport's international and domestic terminals with regular airport shuttle transfers to and from the hotel. Situated in the heart of the growing Mascot precinct of restaurant, cafes, bars and shops - you'll never feel to far away from anything. A two minute walk to nearby Mascot Train Station will have you in the city within 15 minutes to view the well-known Sydney attractions. Enjoy a full buffet breakfast with barista made coffee in Sirocco Restaurant or enjoy some tasty bites and hearty meals in Biggles Bar. Holiday Inn Sydney Airport boasts a 24 hour gymnasium, sauna, business centre, 5 flexible meeting spaces, secure underground car park and VIP Lounge. Experience the relaxed, genuine and friendly service at Holiday Inn Sydney Airport for your next Sydney stopover, perfect for both business and leisure travellers. ... more   less 
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Also Known As:
Holiday Inn Sydney Airport Hotel Mascot
Sydney Holiday Inn

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