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“Novotel Manly - Great Holiday but Avoid the Alacarte Menu”

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Novotel Sydney Manly Pacific
Ranked #3 of 13 Hotels in Manly
Certificate of Excellence
GreenLeadersBronze level
Canberra, Australia
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Novotel Manly - Great Holiday but Avoid the Alacarte Menu”
Reviewed March 15, 2013

Lovely location with staff who were kids friendly. We did have to request extra towels as they only supplied us with 3 when 4 people were staying in the room but this was quickly remedied. The seafood buffet on Saturday night and breakfast buffets were magnificent, but the a la carte menu on Sunday night was very disappointing. Overall we loved the location, had a great time and the hotel made us feel welcome with the children.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Stephannie_Caleb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (427)
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Wagga Wagga, Australia
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 12, 2013

We have stayed at Manly Pacific before. I used to come to this spot when it was a great old hotel before it was demolished and the newer hotel built..
You cant fault its position but the hotel is starting to show some aging. I found the lighting was lacking badly in the ocean front room. There used to be a floor lamp but all the lighting for the room was a table lamp and bed lamps. A second suitcase stand would be helpful.
As this is a beach hotel, there are no provisions like hooks on the balcony to dry your towel or swimmers. The "modern folding shower screen doors leak on the floor.
The cushions on the pool lounge were deteriorating. The view on the lower balconies
was hindered by the plants while seated on the lounge. However despite this it is still a very pleasant hotel to stay.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Judi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mt Martha, Australia
Level 5 Contributor
59 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 12, 2013

We just loved the central location and the sound of the surf. I had the best sleep in a long time! The view is spectacular and people watching from the balcony is such fun. The rooms are large and clean, but there did seem to be a bit a a musky smell (from the air conditioner?)
Hotel lobby does not appear to be welcoming, but the staff are excellent and very helpful.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hoopersville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manly_Pacific_Sydney, General Manager at Novotel Sydney Manly Pacific, responded to this review, March 26, 2013
Dear Hoopersville,

Thank you for taking the time to post a review of the hotel regarding your stay at the Novotel Sydney Manly Pacific on Trip Advisor.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I also believe that the views from the balconies are spectacular. Having that ocean view is a great way to wake up in the morning to start the day or even to people watch as you said.

We look forward to welcoming you back to the Novotel Sydney Manly Pacific when you return in the future.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 6, 2013

I have recommended this hotel to many friends and family and we thoughourly enjoyed our stay. We have stayed in Manly before and we found this to be the most comfortable and worth while hotel. Great location

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dj_gtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manly_Pacific_Sydney, General Manager at Novotel Sydney Manly Pacific, responded to this review, March 10, 2013
Dear dj_gtr,

Thank you for taking the time to post a review of the hotel regarding your stay at the Novotel Sydney Manly Pacific on Trip Advisor. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I also believe that our location in that it is perfect for the traveler that is not familiar with the area. Manly and surrounds has a lot to offer in the way of just relaxing or activities for the more adventurous.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cooper City
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 1, 2013

My first trip to Australia i was extremely excited to stay at a beach hotel. Upon arriving, my excitement decreased a bit. the exterior of the hotel was less than impressive, the lobby was nice and the front desk receptionist was great. The big let down was entering my room. Old looking furniture, small room, crummy view. After spending a few days last week at the Swan Hotel Disney World i felt like I walked into a time warp. All well, bed was comfortable enough. Bathroom needs an update for sure. My faucet leaks as well as my shower head, but hey, there's plenty of hot water. Some good stuff - the breakfast, if you are a fan of English Breakfast. Lots of choices and very fresh. Attending a meeting here and the food served was very nice. So all in all things were OK. I'd look for another hotel to stay at when i visit.

Room Tip: Ask for a room facing the ocean.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank leftyjr03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cremorne, Australia
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 27, 2013

Although the weather was really bad the stay was fantastic. It was a girls catch-up weekend, so we had a great time. Thoroughly recommend. Manly has great shopping, fantastic restaurants and bars. the location is perfect and the view is amazing.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LynnyRicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manly_Pacific_Sydney, General Manager at Novotel Sydney Manly Pacific, responded to this review, February 28, 2013
Thank you for choosing to stay at the Novotel Sydney Manly Pacific for your girl’s weekend catch-up.

Manly is a wonderful place to spend a weekend. Place a beautiful hotel, with friendly staff, excellent dining choices and service, and you have a recipe for a weekend of relaxation and rejuvenation.

We look forward to welcoming you back to the Novotel Sydney Manly Pacific and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Darren Cann
General Manager
Novotel Sydney Manly Pacific
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Sydney Manly Pacific

Property: Novotel Sydney Manly Pacific
Address: 55 North Steyne, Manly, New South Wales 2095, Australia (Formerly Manly Pacific Sydney)
Location: Australia > New South Wales > Greater Sydney > Manly > Manly
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Manly
#3 Luxury Hotel in Manly
#3 On the Beach Hotel in Manly
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Sydney Manly Pacific 4*
Number of rooms: 213
Official Description (provided by the hotel):
The newly-refurbished Novotel Sydney Manly Pacific is a 4-star hotel situated on iconic Manly Beach. Located just 30 minutes from Circular Quay and Sydney city by ferry and offering spectacular views, this oceanfront hotel is ideally positioned for holidays and business travel. Boasting extensive conferencing facilities and 213 contemporary rooms, the hotel also features a restaurant and three bars, plus a rooftop pool, gym and spa. ... more   less 
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Also Known As:
Novotel Sydney Manly Pacific Hotel Manly
Accor Sydney Manly Pacific

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