MANLY SHORES - OCEAN ROYALE
We rented the 2 bedroom flat for 4 weeks during the off season starting August 28, 2012. The place is a bit tired and the beds a bit saggy but otherwise the flat itself met our requirements. We took the flat, which was $1500 a week compared to Manly Shores other 2 bedroom offerings at $1200 per week (off peak rates, and negotiable) because it had a heated pool for my wife to do her exercises in.
The day after we arrived Manly Shores began a renovation of the pool. This work started at 7.30am with the screech of a tile cutting machine and continued spasmodically during the day. We were told by Manly Shores management that this activity would last three to five DAYS. Four WEEKS later we were still being woken at daybreak. Occasionally we could use the pool in the cool of the afternoon after the sun (and workmen) had left it. But it was too cold at that time, so effectively we had no use of the pool which was promised, and which formed the basis of our decision.
We talked to Manly Shores management about compensation for this, and the manager agreed that there should be some compensation, but having received our prepayment in full for the 4 weeks rent they had little incentive to do anything about it. And did not, nor do they respond to messages.
Our advice for anyone preparing to rent through Manly Shores, and in particular for Ocean Royale: speak to alternative Agents in Manly so you have competing prices, do not prepay before you have checked out that everything is working. Do not believe what management may tell you. Judging by the car park, there were very few other short term renters in September so you’ve got to question whether an advance booking is necessary at all. Certainly there is no need to prepay.
- Official Description (provided by the hotel):
- Manly Shores Holiday Apartments offers a range of fully furnished apartments from studios to 3 bedrooms,whether its for your family vacation, business trip or your relocating, we have something to suit. All apartments are located within Manly, with a short stroll to the Corso, restaurants, Manly Ferry and Sydney Harbour. Each apartment has a unique layout with different furnishings and fittings and everything you need to enjoy your stay. All linen and towels are supplied. ... more less