I had a very bad experience.
1. I arrived needing to borrow both scissors and a clothes brush for a few minutes; I was told neither could be provided. How can a 4 star hotel not have a clothes brush on the premises?
2. I got woken up the first night with an early morning wake up call at 430 am. I had NOT ordered this.
3. I tried 2-3 times per day to use the free PCs in the lobby. Only once was I able to get an Internet connection.
4. The room the conference lectures was held in was so cold my feet were like ice by the end of the first session. Others felt equally cold. It took to the third day to get the room temperature right. This greatly affected my enjoyment of the conference.
5. Three days after I returned home my credit card was billed $39, apparently for minibar items consumed. However I used NOTHING from the minibar.
This hotel is sadly lacking for a supposedly 4-star hotel. It is over-priced for what it offers and I would not stay there again. On a positive note, the lunches at the conference were exceptionally good - excellent choice of good quality food. Also the bed was very comfortable (but did not have an electric blanket which I needed to warm up my cold feet).
- Official Description (provided by the hotel):
- The Novotel Sydney Brighton Beach is a 4 star hotel situated opposite Brighton Beach in Sydney. With sweeping views across Botany Bay, this hotel is conveniently located only 15 km from the city centre and 5 minutes from the airport. Perfect for businesstrips and holidays, all 296 rooms boast private balconies. The hotel features a bar and restaurant, plus 11 meeting rooms accommodating up to 500 delegates. Leisure facilities include a swimming pool, fitness centre, spa and steam room.Novotel Brighton Beach offers a variety of facilities including landscaped *outdoor swimming pool, indoor pool, steam room, large modern gymnasium, restaurant and bar, Day Spa and Health Centre and 11 versatile function rooms with an experienced conference and events team to facilitate your next function. ... more less
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- Also Known As:
- Novotel Sydney Brighton Beach Hotel Brighton Le Sands
- Novotel Brighton Le Sands
- Accor Brighton Le Sands
- Sydney Novotel