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“Handy but no real competition”

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Adina Apartment Hotel Norwest
Ranked #1 of 2 Hotels in Baulkham Hills
Certificate of Excellence
Reviewed March 5, 2013

There isn't much to choose from out Norwest way, apart from Adina and Crowne Plaza. Just the one night stay here off the main road. It's new, it's shiny, they've done the best they can but it feels just a little cold and clinical. The rooms are lovely, the main TV didn't work and the views from your micro balcony won't inspire - however this place is directed at the interstaters here locally to work. The front staff were good.

  • Stayed: February 2013, traveled as a couple
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Thank diceslider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina Apartment H, General Manager at Adina Apartment Hotel Norwest, responded to this reviewResponded March 10, 2013

Dear diceslider,

Thank you for your constructive feedback about your recent stay at Adina Apartment hotel Norwest.

We value your comments and appreciate the time you have taken out to give us your feedback. As rightly pointed out, we are based in the midst of Norwest Business Park primarily catering to domestic /interstate corporate clientele and leisure travellers on weekends and holiday periods offering spacious apartment styled rooms with full hotel service.

The team at Adina would like to thank you for your business and wish you well for your future endeavours.

Kind regards,
Sai Redij
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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805 - 811 of 829 reviews

Reviewed March 5, 2013

I was very pleased with my choice of Adina Apartments recently when I was searching for accommodation close to Norwest Hospital. Initially I chose it for its close proximity (3kms or a 25 minute walk) to the hospital. When we arrived we were warmly greeted and assisted by Duty Manager Kim Curran who could not have been more helpful, ensuring we received the best value for money for our stay.
Our room was clean, modern and comfortable, and having the laundry in the room was a bonus.
My family ate in at the restaurant and were impressed with the quality of food and reasonable prices. I will recommend Adina Norwest to anyone needing to stay in the area and thank Kim Curran for his assistance.

  • Stayed: February 2013, traveled with family
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Thank Maree G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina Apartment H, General Manager at Adina Apartment Hotel Norwest, responded to this reviewResponded March 6, 2013

Dear Maree G,

Thank you for your feedback about your recent stay at Adina Apartment Hotel Norwest.

Adina Apartment hotels are designed with elegance and style to cater for individual guest needs by providing all comforts of home away from home including fully equipped kitchen and laundry facilities. We are glad we could cater to your specific needs in regards to the location and in room facilities.

Also, Kim and the rest of the team including the restaurant staff have passed on their gratitude as they acknowledge your lovely comments.

Maree, we would like to thank you once again for your feedback and we look forward to welcoming you soon in the near future.


Kind regards,
Sai Redij
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 27, 2013

I totally recommend staying at these apts, close to transport, restaurants, and friendly staff. I do want to thank Ashley Bryce especially on reception, Ashley goes beyond her duties to always help you and I thank her for all she has done in making our stay comfortable and makes us feel like your part of their family. Keep up the great work to all the staff.

Room Tip: 6th floor is much better for less noise, smoke smells from balconys and more air when higher up.
  • Stayed: February 2013, traveled with family
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Thank Janelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina Apartment H, General Manager at Adina Apartment Hotel Norwest, responded to this reviewResponded March 6, 2013

Dear Janelle R,

Thank you for your lovely comments about your stay at Adina Apartment Hotel Norwest.

We are glad you enjoyed the location of the hotel and the service offered by our friendly team.

Ashley and the rest of the team acknowledge your kind words and we wish you well in your future endeavours.

Many thanks,
Sai Redij
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2013

Have spoken to Ashley Christian to make reservations on a number of occassions - she has been extremely helpful, polite & most courteous - impeccable customer service skills - she truely is an asset to Adina :) Thanks Ashley C & i really look forward to meeting you when we come over the Easter break :-))))

  • Stayed: September 2012, traveled with family
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Thank jyoti m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina Apartment H, General Manager at Adina Apartment Hotel Norwest, responded to this reviewResponded February 13, 2013

Dear Jyoti M,

Thank you for your kind words about your experience with our team here at Adina Norwest.

Guests are at the heart of our business and the team here at Adina strives to create and deliver warm, welcoming, friendly and positive experiences to all our guests.

As Ashley acknowledges your lovely comments, she and the rest of the team look forward to welcoming you and your family over Easter!!

Many thanks,
Sai Redij
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2013

I recently had a seminar in Sydney and was searching for a decent hotel near Norwest business hub and I am glad I chose this place for my brief stay in study. Apartment was of decent size and very tidy.

But what really sets this hotel apart was the quality of the staff running the place. Customer service is a really strong aspect of this hotel. A staff member named Urvashee really was brilliant. She allowed me early check in and even helped me take my luggage to my room. I called for service few times and each time she answered the call very politely. It was my first visit in Sydney so I asked Urvashee about places to visit and she printed out list of places to visit.

I highly recommend this apartment hotel for anyone looking for a great and comfortable stay + extremely helpful staff.

Room Tip: Corner rooms are spacious.
  • Stayed: December 2012, traveled solo
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Thank Anand G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina Apartment H, General Manager at Adina Apartment Hotel Norwest, responded to this reviewResponded February 3, 2013

Dear Anand G,

Thank you for your pleasing comments about your recent stay at Adina Apartment Hotel Norwest.

Guests are at the heart of everything we do – and we are glad you got to experience the friendly customer service we strive to provide at Adina. Urvashee is very grateful to you and acknowledges your kind words.

Once again, thank you for your positive feedback and we look forward to welcoming you soon on your next visit to Sydney.

Kind regards,
Sai Redij
Hotel Manager

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Reviewed January 15, 2013

The hotel is brand new and very well kept. The reception is very friendly and the apartments are really complete with everything (iron and ironing board, washing machine and drying machine, kitchen with oven, microwave, dishwasher, kettle and toaster ... well, everything!). Crossing the pond that is located in front of the hotel, you will reach a small shopping center where you can go shopping (5 minutes walk). Even the bus stops are located in the immediate vicinity. The only drawback is that the hotel shuttle bus (which is not available in holiday times!) does not run from / to the nearest metro station (Parramatta) and consequently to reach the Sydney CBD it takes about 1 hour and a half (and the public transport is scarce on the evening)! In summary, I still recommend staying in Adina Norwest but not for touristic pourpose of sightseeing in Sydney City!

  • Stayed: January 2013, traveled as a couple
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1  Thank dysaules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina Apartment H, General Manager at Adina Apartment Hotel Norwest, responded to this reviewResponded January 17, 2013

Dear dysaules,

Thank you for your constructive feedback about your recent stay at Adina Apartment Hotel Norwest.

We are glad you enjoyed our in room facilities and found the 5 minute walk to the nearest shopping centre convenient. The shuttle bus is unavailable on weekends and public holidays, however runs between Monday to Friday at 07:30 – 09:30am and 04:30 – 06:30pm within 5 km radius of the hotel.

Adina Norwest Sydney is 45 minutes’ drive from Sydney CBD or more with the use of public transport. We understand it was a long hike for you to reach out to the city; but hope that you enjoyed what this beautiful city had to offer.

We thank you once again for your comments and wish you well in your future endeavours.

Kind regards,
Sai Redij
Hotel Manager

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Reviewed January 11, 2013

New facility, clean and spacious rooms, friendly staff and quiet location, this Hotel has everything a traveler asks for. We were right to choose this as the accommodation on our trip to Sydney. Great choice.....

  • Stayed: December 2012, traveled as a couple
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Thank kaverisharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina Apartment H, General Manager at Adina Apartment Hotel Norwest, responded to this reviewResponded January 13, 2013

Dear Kaverisharma,

Thank you for your lovely feedback about your recent stay at Adina Apartment Hotel Norwest.

We are glad we could provide you with a great first time experience and we look forward to welcome you again soon in the near future.

Many thanks,

Sai Redij
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adina Apartment Hotel Norwest

Address: 22 Brookhollow Ave, Baulkham Hills, The Hills Shire, New South Wales 2153, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > The Hills Shire > Baulkham Hills
Amenities:
Free Parking Kitchenette Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Baulkham Hills
Price Range: $107 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Adina Apartment Hotel Norwest 4.5*
Number of rooms: 106
Official Description (provided by the hotel):
Adina Apartment Hotel Norwest is located within one of Sydney's thriving commercial hubs, Norwest Business Park at Baulkham Hills. Situated just 45 minutes' drive from Sydney's CBD, Adina makes doing business with some of Australia's most prominent businesses easy by offering you a home away from home on their door step.At Adina Norwest, there is no need to sacrifice your lifestyle when travelling - enjoy a home cooked meal, relish the convenience of being able to do laundry in your apartment or work up a sweat at the nearby Virgin Active Gym or in-house gym. Guest lingering longer can stroll across the parkway to a thriving dining and retail precinct. ... more   less 
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