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All reviews close to the airport public transport sydney airport airport stay hotel staff an early flight nice room shuttle bus short stay restaurant next door chris manish courtyard
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6 - 11 of 220 reviews
Reviewed September 13, 2019

As a single business women just needed comfortable accommodation near airport for the night. Staff were less than welcoming, no attempt to help with front door when I was obviously struggling with bags, or assistance showing me my room when I arrived late and my room was at te very back of the hotel and felt a little vulnerable on my own. I had a takeaway for dinner but hotel advised doesnt supply a plate or cutlery so ate with a teaspoon that was in the room. Bedside table propped up with paper as had broken leg. Chips on all furniture and black cloth on windows so no natural light. Paper thin walls so could hear everything from surrounding rooms. A taxi from airport was $37 so to call in the "Airport Hotel' was misleading. I was being picked up at 11am next day and was asked to pay an additional $10 to check out an hour later. I have travelled the world and never had to pay for a 11am checkout if there was availability. Never again and suggest you look at other options

Date of stay: September 2019
Trip type: Traveled on business
Review collected in partnership with this hotel
2  Thank Voyager479474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2019

I believe what they tells about their service but not true.
I booked a room for one night in December.
We will arrive in Sydney after 10pm. So I was looking for hotel with shuttle bus service.
After I paid, they said they don’t do shuttle bus service. They suggested me to take Uber, train or other transportation.

I even can’t get my money back if I canceled.

It’s our last day and night in Australia and what a great customer service they do.

I still see their ad saying shuttle bus service on other website as well. Not good!

Date of stay: September 2019
Trip type: Traveled with family
2  Thank lynnmirantashima2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2019

Both blokes at front desk were generally helpful, and the room was serviceable enough for basic transit purposes (close to airport). But the room was not very clean, and the WiFi was ABYSMAL. Didn't work at all for 90%+ of my stay, and the remaining time it was effectively unusable. This has been a problem for a while (by staff's own admission), which means selling this room with free WiFi in the listing is tantamount to deliberate false advertising.

If you need even half-decent WiFi, I urge you to go elsewhere.

Date of stay: September 2019
Trip type: Traveled on business
Thank GCZ_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2019 via mobile

Walls super thin you hear everything. People talking in there rooms, opening and closing of doors, rolling bags, showering.

There was also no food available on site, restaurant under renovation and vending machine was empty.

All we wanted was a good nights rest before our journey back home.

Date of stay: September 2019
Trip type: Traveled as a couple
3  Thank DLaw68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2019

I was booked to stay at the motel for upcoming surgery at St George hospital. I live in the country. My surgery date was changed by the hospital (I had no control over this) and so I contacted the motel and explained the situation. I asked if instead of a refund, they could change my booking dates. They would not help at all, were quite rude and now I have lost over $400 which I don't have spare!!! This was for SURGERY, not for fun!!! really angry and upset at their behaviour!!! I couldn't choose September cause it's not there yet, so I picked August. But the trip was for September.

Date of stay: August 2019
    • Service
3  Thank Lucy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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