We arrived at the hotel by car. Valet parking was very chaotic, staff barely spoke English, they were all very confusing. The inside of the hotel looked like the last renovation was forty years ago. The reception staff and concierge were not interested at all and not helpful. Their English was not good either. One exception for the staff at the lounge bar/restaurant. They were very friendly, and the food was good. The room was a disaster. It was in a terrible condition, badly maintained, old, very dirty, smelly and noisy. Housekeeping could not even change light bulbs, therefore it was too dark to read in the room. The beach behind the hotel was very small, so that people nearly sat on top of each other. There was also a lot of dust and noise from the pool that was being renovated. The breakfast was a total chaos with staff running around inefficiently. Stay away from this place!
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- Also Known As:
- Ramada Plaza Marco Polo Beach Hotel North Miami Beach
- Ramada Miami Beach
- Ramada Marco Polo
- Ramada Plaza Marco Polo Beach Resort Florida/Sunny Isles Beach