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“Excellent hotel”

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Trump International Beach Resort
Ranked #4 of 10 Hotels in Sunny Isles Beach
nottingham england
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Excellent hotel”
Reviewed November 25, 2013

Just spent 5 nights at hotel which we found was excellent. Laura behind reception was brilliant in resolving any little issues we had and was always smiling when she saw us
Rooms were spotless and well maintained
Pool area was good and beach staff very helpful
Jonny in the free hotel shuttle was a great driver who went out of his way to help
Excellent location for aventura and bal harbour malls

  • Stayed November 2013, traveled as a couple
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1 Thank stevecook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Chicago, Illinois
1 review
Reviewed November 24, 2013

1) Location - right on one of the best beaches in southern FL
2) Good room size

1) The bathroom sink wouldn't drain - Came out of the shower to a all wet floor, sink was leaking too. Reported to front desk, it was resolved. customer service could have been more considerate considering I slipped (not hurt)
2) Got charged for mini bar that I never used. I was barely in the room and didn't even know they had a minibar..
3) Working on getting a duplicate charge removed.

Lack of outlets!! had to unplug the tv and the lights in the room to charge phone and use laptop.

  • Stayed November 2013, traveled on business
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Thank K009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 20, 2013

A Quick story of ridiculousness. In October of 2013, I was married. Many guests flew in from out of town, 10-12 of which stayed at the Trump. Despite the many people we recommended to the Trump, on Sunday, when I needed to drop off my tux with family so I could leave on my honeymoon, the valet wanted me to pay a full day of parking, even though I was only going to run upstairs for five minutes. Instead of paying the full day fee, I moved the car to the corner, out of the way and left my new bride waiting for me while I ran upstairs. Even though she was in the car, in the driver’s seat, out of the way, and the valet knew I was running upstairs to drop of a tux ( I told the valet this and I was carrying a tux as added credence) the valet started to harass her, telling her they needed the space for other cars. This was early in the morning, when there were not that many other cars in the driveway. Amateur hour is the only way I can describe what occurred. I would not be surprised by this sort of behavior at some other locations, but not at this establishment.
Having said the above, I did stay in the Trump one night. The rooms are very nice. The staff did seem a little lost, considering my family had reserved the suite for the weekend, yet there was some confusion as to whether I had to check out, then check back in with the family member who had reserved the room for Saturday night.
There are many fine establishments in South Florida. While the Trump was nice, I would not stay here again.

  • Stayed October 2013, traveled with family
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1 Thank Angel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TrumpMiamiResort, General Manager at Trump International Beach Resort, responded to this review, November 25, 2013
Dear Angel D.,

First and foremost, congratulations to you and your new bride! From all of us here at Trump International Beach Resort, we wish you both the best.

The type of behavior you have detailed in your experience is extremely disappointing and absolutely unacceptable. If you are available, we would like to discuss this incident in further detail with you. At your convenience, please call us at 305.692.5618.

Thank you, in advance, for assisting us with this situation. And, again, best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed November 19, 2013

Stayed for 4 nights, and enjoyed, like before, the beautiful beach and pool. Booked a junior suite, overlooking the bayside, and were very pleased with the view. But I was surprised that a "suite" does not mean - a separated area for bedroom. It was just a much larger room, but when traveling with small kids and booking a suite, I expected/hoped for at least a separating curtain between our bed, and the "living room" area.
The staff were helpful with getting us a crib for the toddler, and extra-sheets for the 4-year old to sleep on the pull-out sofa. The beds were comfortable. There is a small refrigerator and microwave, which we used a lot to save time on going out for every meal. There is a Publix store a couple of blocks away, for supplies. Also, there are washer and dryer in the suite, which was great for kids getting dirty, and bathing suits drying. I am not a huge fan of the Keurig coffee maker, but there was one, too.
We did a room-service dinner, upon arrival, and were pleased with service and quality of meal. Slippers and bathrobes are a nice touch, and being a mom of two small kids, I have very little dignity left, so I roamed the hallways and reception area a few times, clad in the robe and slippers. And sat on the balcony in those - very comfy stuff.
The hotel itself is very beautiful, and we were fairly lucky with the weather, to be spending most of our time outside on the beach, and in the pool area. There are two pools - family, and adult-only, plus hot tubs.
There is a complimentary supervised kids' activity place, Planet Kids, for children 4+. I recommend you use it, if you have a "children 4+". It is really fun for them, and gives a grown up a minute to relax. Our son went 2 times for a couple of hours, and enjoyed activities and art projects. For the money we paid for the hotel, it is good to have this service available!
Many restaurants in the area, to go out for dinner. From easy and casual, to fancy-schmancy, and we ate at both kinds, and really loved the dinners.
Not much else to do in the immediate vicinity, but we were going specifically with relaxation, beach, pool, comfort in mind. In early November, it was about 84F (+28C) during day, and 73F (+22C) at night. Who could possibly like that, right? ))) It was windy one day, but pretty the other days, and wind in such warm temps isn't too difficult to manage.
From previous stay, we remember there is a large playground nearby off the main street, but we did not leave the hotel much, enjoying the amenities and the weather at the beach.
This time again, we were too busy relaxing, to get to the spa, or gym, but my guess is, those are good, too.
There is a bar at the pool, and a bar at the beach. You can also have food from the hotel's restaurant served to you there, right at your chase.
There were a couple of events going on - a wedding, and something else, at the ballrooms and reception halls of the hotel. It looked like a nice venue for that.
I recommend this place for either couples, or families. It is pricey, and "they get you" additionally every chance possible (want a drink at the beach? Sure, you can have one. Enjoy a $15 pina colada...). But what can you do, if you REALLY want a pina colada at the beach, and did not bring your own blender? But it is a nice place, and unless you have exceedingly too high of expectations from the word "Trump", you will enjoy it.

  • Stayed November 2013, traveled with family
    • Value
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2 Thank L-Bolek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaumburg, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 14, 2013

This will always be one of my most memorable place I have stayed in till date. The rooms are very clean and upgraded. Hotel location was perfect.. closer to mall..restaurants at walking distances and closer to highway. We stayed in junior suite with ocean view on 18th floor. The room was very spacious and the view was beautiful from the room. Me and my husband just stayed on balcony even at 2 -3 'o clock in the night with drink in our hand listening to the waves of ocean.. just siren !! Room service and hotel staff was very helpful, excellent customer service. They were very quick to solve our any problems and answer any questions we had...be it room service at 2 in the night. The beach and pool were extremely clean which doubled our fun time. They had food service available on the beach so we could just sit in our lazy chairs front of the ocean, relax and fall asleep! The only downfall of this place I thought was resort parking fee for each day which was 30$... Yup thats alot :( hope they can figure out a way to waive these fees or just include parking with the room amount and not charge anything extra. Yes I agree this was one of the expensive place we stayed in but the experience was worth every penny I spent...be it ocean view or hotel staff or beach.. everything was just MAGNIFICENT & UNFORGETTABLE!!

Room Tip: Choose ocean view rooms its worth it!!
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  • Stayed May 2013, traveled as a couple
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4 Thank Neelima G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level 5 Contributor
76 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed November 11, 2013 via mobile

Rooms needs to be upgraded.
Service is ok but not outstanding.
They charge you for everything, I need to recieve 4 small packages and they charge you for receiving them, incredible in a 5 star property..
Beach is nice, pool is also very nice.
The are good restaurants at walking distance.

Stayed November 2013, traveled on business
1 Thank DonquijoteII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level 5 Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 6, 2013

The hotel has direct access to the beach. It has a very good restaurant. The rooms are very spacious. It is a very good hotel both to go as a couple, family or business.
The rooms have a small refrigerator, coffee maker and microwave. No need to spend money on breakfast.
Highly recommended!

Room Tip: I recommend the ocean view rooms
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  • Stayed June 2013, traveled as a couple
    • Value
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1 Thank lgalarza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trump International Beach Resort

Property: Trump International Beach Resort
Address: 18001 Collins Avenue, Sunny Isles Beach, FL 33160-2722
Phone Number:
Location: United States > Florida > Sunny Isles Beach
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Sunny Isles Beach
#2 Top resorts Hotel in Sunny Isles Beach
#2 Romantic Hotel in Sunny Isles Beach
#2 Family Hotel in Sunny Isles Beach
#4 On the Beach Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Trump International Beach Resort 4.5*
Number of rooms: 355
Official Description (provided by the hotel):
Situated between Miami and Fort Lauderdale in Sunny Isles Beach, Florida, Trump International Beach Resort is an oceanfront oasis, complete with its own private and pristine beach and delightful grotto-style pool complex. A member of Preferred Hotel Group, the Trump International Beach Resort offers 355 oversized guest rooms and suites, each with a private balcony and spectacular views of the Atlantic Ocean or Intracoastal Waterway. Luxurious amenities at Trump International Beach Resort include a full-service spa & salon, 24-hour fitness center, four restaurants and lounges, tennis courts, business center, 22,000 sq. Ft. Of meeting and banquet space, and the ever popular Planet Kids Enviro-Adventures Program. ... more   less 
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Also Known As:
Trump International Beach Hotel Sunny Isles Beach
Trump Sonesta Beach Resort
Trump International Sonesta Beach Resort
Hotel Trump International Beach
Sonesta Miami
Trump International Beach Resort Florida/Sunny Isles Beach

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