I was in the hotel between November 30th and December 3rd, with my wife, and 3 more friends. The hotel is nice and has a decent service.
The surprise occurred 11 days afte when we were back in Brazil.
The hotel charged our credit card in U$496 with no reason at all!!!
All room fares were pre paid, and we paid the parking fares while we were there... There was nothing else to be paid.
We tried to contac the hotel, but no answer.
We need the hotel to take care of this situation ASAP. We are giving the hotel a second chance to help us in a friendly way, or we gonna have to sue them or something.
- Official Description (provided by the hotel):
- Situated midway between Miami and Fort Lauderdale, Marenas Beach Resort enjoys a desirable location on a glorious 2.5 mile stretch of pristine white sand in Florida's French Riviera of Sunny Isles Beach. Combining classic and contemporary styling to make up its design, Marenas offers a combination of rooms and suites each with views of the glistening Atlantic Ocean and Intracoastal Waterways ideal for family retreats or an intimate couple's getaway. As a member of Benchmark's Hotels and Resorts, Personal Luxury collection Marenas is sure to exceed your expectations. In addition, newly redesigned event space to span over 10,000 square feet of flexible indoor and outdoor function areas with breath taking panoramic views. ... more less
- Reservation Options:
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- Also Known As:
- Marenas Hotel Sunny Isles Beach
- Meridien Sunny Isles Beach
- Le Meridien Sunny Isles Beach
- Sunny Isles Beach Meridien
- Sunny Isles Beach Le Meridien
- Marenas Beach Resort Florida/Sunny Isles Beach