A handful of friends and I stayed here for Spring Break weekend and it was the worst decision we ever made. Let me begin with the most important thing, the rooms have cockroaches. The first day we were there one of the girls we stayed with said she saw one in the closet but we all disregarded her. I really wish we wouldn't have. It was a few days later when we all came back to the room and turned the light on to find cockroaches crawling up the walls. The nightstands were not cleaned out and the people before us left some kind of sticky food in the draws which attracted ants. It was literally a house full of bugs. We then realized why we probably got such a good deal on the place. The place itself is actually very nice on the outside and the pool was beautiful. However, the staff was not accommodating at all. I am a pretty easy going person but when I say they were terrible I truly mean it. Each time we tried to talk to someone in person they would walk passed us or tell us they will send someone to speak to us, which they never did. They had no explanation about the bugs and said they never received a complaint like that before, yet when we came home and did some more research on the place we found reviews about people stating they saw cockroaches as well. One of our toilets wasn't working upon arriving and it took five repeated phone calls and hours later before anybody came. All I can is don't be fooled by the exterior like we were and make a decision you will regret.
- Official Description (provided by the hotel):
- Residences at Intracoastal Yacht Club is an exclusive high-rise residential style property with luxury resort amenities offering extra-large 1, 2 and 3 bedroom condo style residences including a plethora of amenities for your enjoyment. ... more less
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- Also Known As:
- Residences At Intracoastal Yacht Club Hotel Sunny Isles Beach
- Intracoastal Yacht Club Florida/Sunny Isles Beach