Do not stay here! This is a residential apartment block under the guise of a "hotel".
You will receive your key from a security guard at the gate, this person has no authority regarding your room.
The information about the hotel on the internet is untrue. There is no 24 front desk. The office, in another building, is only available 9-5pm. The people at the front desk are NOT THERE TO HELP YOU. They are only at their desks to sell apartments. They can only give you a phone number or ask you to call your booking agent.
Internet advertising claims "furnished balconies and rooms open to water views". Our balcony was completely devoid of any table or chairs and our view was of the freeway!
Pillowtop mattresses advertised - untrue. Beds are lumpy.
The room furnishing not as advertised on the internet. Ours was old and out of date. The carpet was disgusting with stains and crumbs on the floor. Bathrooms dirty.
Should you require the sofa bed you will need to dress it yourself and move all the furniture to another part of the room to make way for the sofa bed. Our sofa bed was so uncomfortable that my child requested to sleep directly on the sofa instead. There was only one extra sheet available and one blanket.
The Valet do not help with luggage, parking only. Ladies beware they are sleazy.
The pool key was not available when we arrived, hot and sweaty, we were unable to use the pool until a key was available the next day! This was the same for other guests we had met.
Noisy washer, noisy dryer, noisy air conditioner, freeway noise!
If we cancelled we would have still been charged for the room, this is the only reason we stayed. We couldn't wait to leave.
- Official Description (provided by the hotel):
- Residences at Intracoastal Yacht Club is an exclusive high-rise residential style property with luxury resort amenities offering extra-large 1, 2 and 3 bedroom condo style residences including a plethora of amenities for your enjoyment. ... more less
- Reservation Options:
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- Also Known As:
- Residences At Intracoastal Yacht Club Hotel Sunny Isles Beach
- Intracoastal Yacht Club Florida/Sunny Isles Beach