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“Not really a Five star” 3 of 5 bubbles
Review of Residences at Intracoastal Yacht Club

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Residences at Intracoastal Yacht Club
Chicago, Illinois
2 reviews
“Not really a Five star”
3 of 5 bubbles Reviewed April 4, 2012

The bathroom was not clean and found hair in the bed sheets. Also found food under the bed and mold in the bathroom. Did advise the front office on the second day and they said they can get to it by tomorrow. Check out was horrible. Office was not open by 9am and employees standing in the hallway unitill manager came to open the office at 9:10am and the whole time manager stayed on cell phone. I let them know again and all they did is put a post-it note with the keys. They are so nonchalant about it I would not recommend it to anyone. Especially for the five star price they charge for a two star rental.

  • Stayed March 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Christopher S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

Traveler rating
    29
    42
    21
    14
    27
See reviews for
76
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Burlington, Vermont
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 1, 2012

We stayed here in February. There were 5 of us and we rented a two bedroom condo with pull-out sofa. In general, it was extremely good value for the money in that area, but there are a few negatives.

1. The pull-out couch is TERRIBLY uncomfortable to sleep on, as were the beds. It's time for some updating in that department. They need new pillows too.

2. There aren't enough blankets.

3. The location is difficult if you want to do a lot of sight-seeing south of Miami or even in the south end of Miami. We did it, but it made for long days with driving in lots of traffic. If your only plan is to go to the beach, then this is probably a great location, but if you want to spend time seeing sights, it might be better to find a place further south.

4. Cleanliness left something to be desired. I wore flip-flops in the shower because they didn't look that clean, and there was black hair all over the bath mats. It wasn't anything terrible, but it really should have been a little cleaner.

In general, though, if you're on a budget and traveling with enough people that you would like multiple bedrooms, this is a much better plan than hotel rooms.

  • Stayed February 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank iwontforget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan Capistrano, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed March 29, 2012

My friend had booked the 3 bedroom condo in dec.2011 the trip is set for March 22-26 2012. once we get our room we see that it's only a two bedroom and there is 9 of us! My friend went down to see why there was a mix up since he had booked this condo months prior. They told him that they did see he booked the 3 bedroom but there was none availble for some odd reason for the dates we were there. Shaddy!!! they told him that they can give him back his money or they can give him $30 off each night which was the price of the 2 bedroom no discount for their error! other friends went down there since they weren't taking responsiblilty for their mess up and my friend had paid in full for the 3 bedroom. Well, the others friends did a better job and they gave my friend $50 off plus more air mattresses and hair dryers.
there was also another person complaining of the same thing.

the last day we were there my friend forgot her iPad in the room we had already checked out about an hr before she remembered well we called the office and someone went to check there room they called us back and said they there was nothing there. we still wanted to check our selves so we went back and nope it wasn't there where she had left it! they didn't even search the people that cleaned the room or anything.

JUST MAKE SURE IF YOU DO BOOK AT THIS RESORT THAT IT'S WHAT YOU'RE PAYING FOR. CALL AHEAD TO SEE IF THEY HAVE YOU FOR WHAT YOU BOOKED! DON'T BRING ELECTRONICS!!!

  • Stayed March 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank shorteeebyNature
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sunny Isles Beach hotels

Fort Myers, Florida
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed March 28, 2012

These places are literally apartments that this company owns. They have fully furnished bedrooms, living space, table ware, cookware, linens, towels, and a full refrigerator/freezer. We were super excited when we first walked in. There's also a giant balcony, and it's only about a 2 block walk to the beach. The pool is on the same floor as the rooms, which is very convenient. The pool is AMAZING. It was the perfect temperature, and there are these most comfortable poolside beds. There's also a nice hot tub. The pool area was never overly crowded, and there were lots of different areas around the pool for people to hang out. For the price per night, this place really was worth it. There was free wi-fi throughout the building, and free valet parking for one vehicle. We only had 2 issues - one was bugs. We kept finding what looked like tiny baby cockroaches. We were cooking, but we were not making and leaving messes all over. We had everything clean and properly sealed. We reported this and someone came and took care of it, supposedly. We did stop seeing them. The other thing was that we checked out on Sunday, when the rental office was closed. We were told to leave the keys and the pool card at the guard gate, which we did. However, there was no receipt system. My friend received a call a day later asking for the pool key, which she had turned in the day prior. I'd say I would probably stay here again - but next time I would bring a can of Raid and I'd make sure that guard signed something saying that I'd returned all keys.

  • Stayed March 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KVereen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed March 17, 2012

I stayed 3nights and booked a 1bedroom and got a 2bedroom upgrade. To be honest place was great! I felt like I own my own condo in Miami. Valet staff was great and security staff at gate was too. Good location away from the south beach busy crowd but only a 10 min drive away. Close to the beach and close to many shops and the Mall. Only negative but small comment for me was the rooms are nice but can use a small upgrade in the kithen and bathrooms. I recommend this place if you have a rental car and appreciate all of Miami not just southbeach. I will be back!!

  • Stayed November 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SupremeTravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed March 2, 2012

It's like having your own condo. When we arrived with our friends we were supposed to be in a 3 bedroom condo....they didn't have any available so they gave us a 2 bedroom condo and a 1 bedroom condo at no extra charge. It's lovely to have a full kitchen and separate bedroom for the price of a regular hotel room...or even less. The balconies are lovely and the rooms are furnished nicely and it was clean. The pool is very nice. It's a far walk to the beach but it is doable. They even had a lovely playroom for toddlers.

  • Stayed January 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Deborah525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed February 25, 2012

We were excited to arrive here for our 4 night stay in Sunny Isles only to be disappointed from the moment we had arrived. We stayed here in Feb 2012 and we had booked a 3 bedroom condo in Sept 2011 and had paid in full and received confirmation of our reservation at that time. We walked into the unit only to realize it was a 2 bedroom they had given us. It took over 2 hours and multiple different "management" encounters and telephone discussions to find out they were not going to do ANYTHING to accommodate us (6 adults). They would not provide us with extra towels or blankets as they claimed they "did not have any." No one was apologetic for our situation nor would they accept responsibility for the situation we had been placed in which makes me wonder how often they get away with screwing people over. We were forced to stay here for our stay as all the other hotels in the area were totally booked up for the Saturday night as it was a holiday weekend, otherwise we would have left.
The pool area was also not great. There were plenty of lounge chairs available but the pool did not seem clean and it was heated to the temperature of a hot tub so it was not refreshing at all. The air conditioning unit in our condo was super loud and made for a sleepless night on the pull-out couch.
I would not stay here again and I would recommend for those that have a reservation here to call and confirm the room type you have booked prior to your arrival to make sure it is still available.

  • Stayed February 2012, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank CWe_42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residences at Intracoastal Yacht Club

Property: Residences at Intracoastal Yacht Club
Address: 16900 N Bay Rd, Sunny Isles Beach, FL 33160-4252
Location: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #4 of 7 Specialty Lodging in Sunny Isles Beach
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Residences at Intracoastal Yacht Club 3*
Number of rooms: 10
Official Description (provided by the hotel):
Residences at Intracoastal Yacht Club by East Coast Corporate Housing is an exclusive high-rise residential style property with luxury resort amenities offering extra-large 1, 2 and 3 bedroom condo style residences including a plethora of amenities for your enjoyment. All of course, free of charge during your stay. ... more   less 
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Also Known As:
Residences At Intracoastal Yacht Club Hotel Sunny Isles Beach
Residences At Intracoastal Yacht Club Florida/Sunny Isles Beach

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