We stayed at Sole on the Ocean Dec 13, 2009 and was very disappointed. This is simply not a hotel and slowly in the processes of converting existing condos into hotel rooms. Rooms are very small for a king suite and lacking in basic room necessities. No chair, no garbage can, no drinking glasses, no ice bucket, and very poor lighting in bathroom. We were travelling with another couple who had booked the same room and their room lacked all of the above including a phone!! When we complained at front desk they told us to check out and would not be refunded because we had booked thru bookit.com. Of course no manager available until next morning. There were no hotel amenties at all.. no vending/ice machines, no dining/eating area,no fitness center and no bar. The lounge is simply a front desk and sofa. Waited for the manager the next morning but he did not show. Left my business card and asked that he email me but of course no response as of it. This hotel is a good 25 min drive from South Beach and technically located at the top northend of the area called Sunny Isles. I agree.. the website looks great but certainly should not be described as a hotel..yet.
- Official Description (provided by the hotel):
- Sole On The Ocean, Sunny Isles Beach is located between Miami and Fort Lauderdale. Our boutique resort soars above some of South Florida's most celebrated shopping destinations, restaurants, nightlife, and the Atlantic Ocean. Sole on the Ocean's 24-stories and 249 rooms offer a fresh perspective on Sunny Isles Beach. Services include access to our gym, steam room, sauna, outdoor pool and sundeck, as well beach umbrellas and lounge chairs, including breathtaking views from Fresh American Bistro. ... more less
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- Also Known As:
- Sole On The Ocean Hotel Sunny Isles Beach
- Sole On The Ocean Florida/Sunny Isles Beach