Today we returned from a family vacation at "Sole On The Ocean. Our quiet "zen like" suite was sleek with a beautiful view, kitchen, living room with two bedrooms and 2 1/2 baths. The bed linens complete with a light as a feather comforter, were soft, luxurious and being all white gave you the assurance of cleanliness... nothing to hide.
Our reservation made through Kayak was never entered into the Hotel's system, however this glitch was handled professionally and personally by Manager of Guest Relations, Sanford Di Donna. He graciously went the extra mile to make our stay memorable and welcoming, complete with an upgrade and a glass of champagne for us while we waited only a short time for our suite to be available.If you are booking even months in advance through a third party, I suggest you call the hotel directly, way in advance of your arrival to be certain you are in the hotel system.
The staff feels genuinely friendly, which is refreshing. Access to the beach and pool is easy and their restaurant has a beautiful setting. The restaurant appeared to be short on wait staff, which made things slow and inefficient. The breakfast was average. The location of this hotel is located conveniently near restaurants, markets and a playground which is great for families with children.
The added charges other reviewers have discussed are standard at most hotels and resorts. Oh Well!!!
We plan on returning!
- Official Description (provided by the hotel):
- Sole On The Ocean, Sunny Isles Beach is located between Miami and Fort Lauderdale. Our boutique resort soars above some of South Florida's most celebrated shopping destinations, restaurants, nightlife, and the Atlantic Ocean. Sole on the Ocean's 24-stories and 249 rooms offer a fresh perspective on Sunny Isles Beach. Services include access to our gym, steam room, sauna, outdoor pool and sundeck, as well beach umbrellas and lounge chairs, including breathtaking views from Fresh American Bistro. ... more less
- Reservation Options:
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- Also Known As:
- Sole On The Ocean Hotel Sunny Isles Beach
- Sole On The Ocean Florida/Sunny Isles Beach