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“Apartment on the Beach” 3 of 5 bubbles
Review of Sole on the Ocean

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Sole on the Ocean
Certificate of Excellence
GreenLeadersBronze level
Miami, Florida
Level Contributor
137 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Apartment on the Beach”
3 of 5 bubbles Reviewed September 28, 2013

A contemporary and modern high rise, probably originally planned as a condo development, became a hotel after the economic crash. It is not managed by a well known hotel management company and my reservation was not properly entered in their system, which is not normal for me as someone who travels100 nights per year and has used the same travel agent for nearly 20 years (he is obviously quite good). Maximo worked out the issues, upgraded us to a nice one-bedroom suite on the pent house floor. TV didn't work when we got in, but it was very late so we just went to bed. By the second day all problems had been resolved and service quality kept improving. Tips for the valet and floor staff and nice words to the front desk and other workers did the job and our next 4 days were comfortable.
Not super high end, it is more than basic and 3 stars is a bit harsh -- but the bumpy entry knocked them back 1/2 star. YES, I will return. But my expectations are properly adjusted. For the price, on the beach in North Miami area, this nearly new building is a great value.

Room Tip: You are on the beach, if you like the sunrise or ocean views ask for east. North and South views al...
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  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KPboulder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoleotoFOM, Front Office Manager at Sole on the Ocean, responded to this review, October 7, 2013
Dear Valued Guest,
Thank you for taking the time to share your experience. I am glad we were able to speak in person during your stay. Sole is an independent boutique hotel and our entire team strives to provide personalized service and a memorable stay. We are very pleased we were able to accommodate yours. It seems you also noticed our unit sales efforts. Sole was designed and developed as a condo hotel, as were all luxury hotels in Miami in the past decade. We would invite you and anyone who is interested to speak directly with sales team about this wonderful investment opportunity. Thank you again for staying with us. Please feel free to reach out to me should you have any more questions. 786.923.9310
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,609 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (240)
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English first
Buenos Aires, Argentina
1 review
5 of 5 bubbles Reviewed September 23, 2013

Is my second time at the hotel and I can say it is excellent, not only the facilities but the staff. Gio and Maximo super friendly and helpful. I recommend Super!! The ubication is the best in sunny isles, if you want to spend and excellent vacations visit sole on the ocean. I recommended to go with the family, the kids have fun.

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Natalia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoleotoFOM, Front Office Manager at Sole on the Ocean, responded to this review, October 7, 2013
Dear Valued Guest,
We always enjoy welcoming guests back to Sole. The front office team was thrilled that you mentioned some of their names on Trip Advisor. We thank you for staying with us and look forward to welcoming you back. Please visit our website for specials and promotions.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 20, 2013

This hotel is great. It's right on the beach, beautiful new building with an awesome upscale feel and design. Anna was super friendly and helpful and did everything she could to make us enjoy our stay. Since we were new to the area she even helped us with a list of things to do and explore! We couldn't be happier. Oh and the valet staff is super nice and professional, always in a good mood and got our car quickly. 5/5

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ThomasB3rg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoleotoFOM, Front Office Manager at Sole on the Ocean, responded to this review, October 7, 2013
Dear Valued Guest,
Thank you for taking the time to write and share your experience. We are very glad that you enjoyed our ocean front boutique resort. We hope that you will book with us again on your travels to Florida.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 18, 2013

We booked our hotel on Expedia and at first debated between staying in South Beach and Sunny Isles--I'm sure glad we picked Sunny Isles!!! We arrived at Sole--such a beautiful, fresh, modern and hip beach resort. From the moment we walked into the hotel, we felt like VIP guests! Maximo was so kind and helpful and upgraded us to an ocean front suite! He answered all of our questions and told us about the nearby attractions. I have to say we have never been treated so well as hotel guests!! The hotel owners are very hands on and friendly, which you never see these days in a hotel this luxurious!! I would DEFINITELY recommend this awesome hotel!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 31Cass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoleotoFOM, Front Office Manager at Sole on the Ocean, responded to this review, October 7, 2013
Dear Valued Guest,
Thank you for taking the time to share your recent experience. We are delighted to hear that you enjoyed the superb treatment from our entire staff. The owners do play an important role in our day to day operations as you have observed during your stay. Our mission is for each of our guests to receive an individually personalized experience. We thank you for choosing to spend your September vacation with us and look forward to welcoming our VIP back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 15, 2013

I travel a lot and this is by far one of the greatest experience ever. From the time of booking to checking out was just great. It was my birthday weekend with the girls and they upgrade my room which made me feel so special. Kamille greet us with her bright personality and so went the extra mile every time she seen us. Kamille and Maximo made our trip. I will not stay anyone where else but Sole when I come to Miami. Don't even think about u should too! Hotel is everything and direct access to the beach perfection to the highest level.

Room Tip: Ask for Kamille or Maximo they will give you VIP treatment.
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lenor S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoleotoFOM, Front Office Manager at Sole on the Ocean, responded to this review, October 7, 2013
Dear Valued Guest,
Thank you for taking the time to write and share your experience. Our staff was more than happy to accommodate you and we are thrilled that Sole will be your home away from home. Thank you for the great comment. We look forward to welcoming you back during your next visit to Miami.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 13, 2013

This hotel is great they go above and beyond to ensure that their guests are pleased. The room is amazing! Spacious and very clean. I loved everything about the hotel. Kamille and Maximo were great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank billy b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoleotoFOM, Front Office Manager at Sole on the Ocean, responded to this review, October 7, 2013
Dear Valued Guest,
Thank you for taking the time to write a review and mention our front desk talent. We are ecstatic that you enjoyed your Sole experience and look forward to you staying with us in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

I enjoyed my stay though i was feeling under the weather during 4th of July.staff, especially bartenders and the guy who is the new hospitality manager made this gorgeous resort feel comfortable, like we actually lived in the area. Everyone seemed happy to be at work helping the guests which made this place feel even more accommodating. I will definately be back!

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank saritalee1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SoleotoFOM, Front Office Manager at Sole on the Ocean, responded to this review, October 7, 2013
Dear Valued Guest,
Thank you for sharing your experience at Sole. We are sorry that you were feeling a little under the weather during the holiday. We are pleased to hear the team was especially accommodating during your stay. It would be a pleasure to have you back at the hotel with us and take advantage of everything our resort has to offer. Thank you again for your visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sole on the Ocean

Property: Sole on the Ocean
Address: 17315 Collins Avenue, Sunny Isles Beach, FL 33160-3410
Location: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sunny Isles Beach
#3 Family Hotel in Sunny Isles Beach
#3 Romantic Hotel in Sunny Isles Beach
#4 Luxury Hotel in Sunny Isles Beach
#4 On the Beach Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sole on the Ocean 4*
Number of rooms: 249
Official Description (provided by the hotel):
Sole On The Ocean, Sunny Isles Beach is located between Miami and Fort Lauderdale. Our boutique resort soars above some of South Florida's most celebrated shopping destinations, restaurants, nightlife, and the Atlantic Ocean. Sole on the Ocean's 24-stories and 249 rooms offer a fresh perspective on Sunny Isles Beach. Services include access to our gym, steam room, sauna, outdoor pool and sundeck, as well beach umbrellas and lounge chairs, including breathtaking views from Fresh American Bistro. ... more   less 
Reservation Options:
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Also Known As:
Sole On The Ocean Hotel Sunny Isles Beach
Sole On The Ocean Florida/Sunny Isles Beach

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