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“Terrible - Not worth the money” 2 of 5 stars
Review of Days Hotel - Thunderbird Beach Resort

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Days Hotel - Thunderbird Beach Resort
Guaynabo, Puerto Rico
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Terrible - Not worth the money”
2 of 5 stars Reviewed November 19, 2013

The room was terrible, humid, A/C has no controls in the room, you only get a rusty vent. TV was older than the Hotel and made more noise while turn on that the sound of the program itself.
Worst of all, the had a PROBLEM with the hot water, there was not hot water to take a shower. They knew the problem existed but did not told me at the check-in process, they waited until I complained the first day. The second day, still no hot water, After that I left this scrapy hotel. They didn't wanted to recognize even a discount for the problems, no manager arround to face it.
TERRIBLE EXPERIENCE

Room Tip: I don't think there is a good room here.....
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  • Stayed October 2013, traveled on business
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Sebastian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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984 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
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  • Dutch first
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English first
Montevideo, Uruguay
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 5, 2013

My husband and I stayed at this hotel during our last holidays. This hotel was really great for us, it was right in front of the beach which made it perfect for relaxing and switching off. It was not so close from the main attractions (not walking distance) but since we hired a car this was not a problem. The rooms are very large and comfortable, the decoration was a bit dated but the rooms were clean which is the most important thing for us. There are quite a few shops across the road so this was handy. The reception was very friendly and helpful. I definitely recommend this hotel for people visiting Miami who want to relax and be close to the main attractions, but not right in the middle of all the noise.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank KanguraCharrua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Sobrante, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 4, 2013

We booked 2 nights and was given room 157.. When we opened the door the lights were on and the air conditioner was full blast. opened the bathroom door, turned on the light and there were roaches the size of silver dollars on the ceiling. I had to kill a few that fell on the floor and lost my appetite for the day. I complained to the front desk and they gave us another room but after I made a scene in the lobby and they did not want it known to the people arriving. Be carefull, Looks like they are just keeping it up by patching things, It is about 60 years old and waiting to get razed, Not maintained too good.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank 2xAlbatross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manaus, AM
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 31, 2013

Good hotel, near to the beach. Good rooms, the only thing is the small parking lot. You have to get there early or you will have trouble to park your car safely. The floor of the hotel is hard and had many travellers going in and out with their luggage. This made some noise but I'll definitely stay in this hotel again. Good staff and price.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Luiz N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria R, Public Relations Manager at Days Hotel - Thunderbird Beach Resort, responded to this review, November 4, 2013
Dear Guest,
Thank you for staying with us and taking the time to write this review. We apologize about the small parking lot there is very limited parking in Miami. We look forward to welcoming you back for another stay. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seal Beach, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 17, 2013

I am considering the cost and the great location!! Being right on the beach good walking distance to stores I was happy with it. The bed moves around on the tile floors, the ac controls didn't work, it is dated. I use my own soaps and where flip flops just in case, towels are cheap, coffee maker had to be moved in order to plug it in,,, but I think for the price and location It can't be beat! want more? pay more!!

I was only there 2 nights.

Room Tip: some face the beach and others the pool... mine faced the parking but was fine. even when we sat on...
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  • Stayed October 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank FancyCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed September 13, 2013

I stayed at this hotel for a night with a friend before heading down to South Beach. For the price, the hotel was quite alright. The rooms and common areas were very dated, a tad musky, but clean. I was on the first floor on the northern most rooms. It had parking right outside the window, with people walking past quite frequently. The pool area was quite nice with a hot tub, and the rooms that look out onto this are the ones to go for. The location is great if you are just after a sunny isles beach hotel. It has quite a few places to eat across the road, as well as a supermarket, and the beach is literally just off the pool area. But be aware that it is about a 30-40 min bus ride to miami beach. Now the staff. The people at the front desk were quite pleasant and helpful, but almost every other staff member I encountered were just plain rude. Mainly an elderly man at the pool rental shack. Now a beach towel rental is included in the price. I decided to go for a swim before checkout and politely asked for a towel from a man sitting there. He asked for my room number, but before I could actually reply, another man stormed over saying that I was not allowed to have a towel because I was checking out that day, and actually made me feel stupid for asking. He ended up giving me and my friend a towel to share, but told us not to steal them and bring it back (I think you would have to pay me to take the 10 year old towel home.) Due to him, and attitude from other staff members, I don't think I would stay here again.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crawley, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 2, 2013

A real dated property, smells musty, run by ancient staff, mostly retired New Yorkers and Canadians. American guests can be trashy, smoke and loud. Cleaners all nice from Haiti.
Once you accept the age and condition, the pool and beach are great, the kitchen handy with a fridge and coffee maker. Watch for the $10 a day parking and $11 daily room rate for wifi, towels, pool chairs etc, naughty ! A budget hotel if a few sharing a room. Nice to see these originals still exist, dwarfed by gross high rise modern apartments.

Room Tip: the rooms down the right hand side are far better
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank reinga123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Hotel - Thunderbird Beach Resort

Property: Days Hotel - Thunderbird Beach Resort
Address: 18401 Collins Ave, Sunny Isles Beach, FL 33160-2402 (Formerly Days Hotel Thunderbird Beach Resort Miami)
Phone Number:
Location: United States > Florida > Sunny Isles Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Sunny Isles Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Hotel - Thunderbird Beach Resort 2*
Number of rooms: 180
Reservation Options:
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Also Known As:
Days Hotel Thunderbird Beach Miami
Days Hotel - Thunderbird Beach Resort Florida/Sunny Isles Beach

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