This was our first visit to this resort. We traded into it using our timeshare. It's an older resort, but well kept, clean and comfortable and ... right on the beach! The customer service we received here was simply exceptional. Sandra and Edwige at the front desk went above and beyond to make sure we were happy. When we were a little disappointed with our unit, they saw to it that we were moved to a more acceptable unit. We were simply overwhelmed with their efficiency and helpfulness. Even down to a little thing like coffee. We asked at the front desk where we might be able to purchase some coffee without having to take the car out. They gave us some coffee to tide us over until the next day, so we didn't have to go out. It was so pleasant talking with them and they started our week-long vacation off with a positive note that is much, much appreciate. Our thanks to Sandra and Edwige!
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- Also Known As:
- Golden Strand Ocean Villa Hotel Sunny Isles Beach
- Golden Strand Ocean Hotel
- Golden Strand Ocean Villa Resort Florida/Sunny Isles Beach