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“very good first impression”
4 of 5 bubbles Review of St. Mary's Hotel

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St. Mary's Hotel
Ranked #3 of 3 Hotels in Pencoed
Certificate of Excellence
Leicester, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“very good first impression”
4 of 5 bubbles Reviewed January 29, 2014

followed up by nice room. food at the bar was excellent and was followed by a really good breakfast. stay away on business most weeks and will definately return. a little gem. told there are special evening rates in the summer evenings for a few holes of golf

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stmaryshotel18, Manager at St. Mary's Hotel, responded to this review, February 8, 2014
Thank you for taking the time and trouble to comment after your recent stay at St Marys. We are so pleased you enjoyed your visit and look forward to seeing you again really soon.
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138 reviews from our community

Traveler rating
    70
    32
    21
    8
    7
See reviews for
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27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Brooklyn, New York
Level Contributor
128 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 738 helpful votes
5 of 5 bubbles Reviewed January 25, 2014

This was our first trip to southern Wales. We were pleasantly surprised to find such nice accommodations.
We had room #18 which was perfect for us as it was a more quiet room at the end of the hall
PROS:
Being from NYC the quiet is what really stood out. I awoke each morning to singing birds! Lovely
Breakfasts were full-English traditional and were outstanding each morning. Buffet items also included.
Beds - were so very comfortable! Had a great sleep each night
Bathroom - was amazing. Large, good water pressure, spacious shower, etc. Very nice.
CONS:
None really other than we heard some of the doors slamming in the halls late at night

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brklynrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stmaryshotel18, Manager at St. Mary's Hotel, responded to this review, February 8, 2014
Thank you for taking the time to review your recent experience at St Marys and South Wales. Your kind words mean so much and our staff really appreciate feedback from our guests. We try exceptionally hard to make all guests welcome and enjoy greeting returning customers, Hurry back we cant wait to see you again in Wales.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 11, 2013

we went to st marys on friday the 6thdec 24 of us for our xmas party . from our first contact we were treated fantastically by the efficient alison and gemma on reception . and upon arrival we were greeted by a gentlmen on reception who was great and helpfull our rooms were first class , not that we spent much time in them as we spent9 hours in the bar . our food was amazing every one of us enjoyed . the staff who served us were most helpfull and professional even helping out at taking pics with our cameras and every one of them looked as they loved their jobs . all of us from hermes want to say a huge huge thank you for your first class hospitallity . and will be back next year if we are allowed

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andrew l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stmaryshotel18, Manager at St. Mary's Hotel, responded to this review, February 8, 2014
We are all so pleased you enjoyed your Christmas Party here at St Marys and thank you for taking the time to leave your review. All the staff that night and leading up to your party have been commended on the service you received. Of course you are all welcome again this year, see you then
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Wales
Level Contributor
248 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed December 7, 2013

We met together as a group of about 30 for our Christmas event, from the moment we arrived everything went well. There was a nice bar area to meet and talk before going in to the meal. There was another group of about the same size - I have to say that the whole event was managed very well. One group in and started - then the second group were seated. The starters were quite tasty and varied- nicely presented by efficient and polite staff. The main courses were a delight - I had salmon which was served just as it should be, the turkey was very good and those who had the lamb meal all said how great it was. Again the deserts that followed were all well received by the party

Th only slight difficulty that could have arisen - but fortunately didn't- was that the tables were laid for 7 - at Christmas as there are maily couples this could have been a problem.

The great thing was that the dance area was separated from the dining area and the bar- so you could actually talk - and not be overcome by the sounds of music.

At the end of the evening we went back to our room - which was very good, In the one we had were two large beds, nice chairs, good T.V. hair drier, coffee and tea (bonus points for decaf coffee and sweetners - which are not always provided) and so on. The en suite has obviously had a lot of work done to it - so we were pleased. Had a restful night.

Breakfast was good and well worth the money. Buffet style cereals, meats and cheese etc. The cooked breakfast was to order and offered a good range of choice, It was delivered in a good time- not rushed - not delayed. Also they quickly provided us with decaf coffee when I asked if it was available. Again the staff were most pleasant throughout.

Reception and check out were very efficient - so all round a great time. A number of us have already suggested to the organiser that as this was one of our best Christmas events wenwhould consider it again for next year.

Room Tip: Ground floor rooms are available if you have mobility problems - as some rooms are upstairs. Also th...
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  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Choirman09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stmaryshotel18, Manager at St. Mary's Hotel, responded to this review, December 11, 2013
What a pleasing review ! Grateful thanks for taking the time to record your comments. The staff were thrilled by your very generous praise. We are all so pleased you enjoyed everything about your Christmas Party and hope to see you again next year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed November 10, 2013

Group of us went to Cardiff to watch rugby & stayed at St Mary's - we were a little worried about it being a bit far out of town but it's only 18miles and well serviced by taxi's (which is economical when travelling 3 or more - trip was typically GBP 30-40). Once we got there we were very pleased with our choice - friendly service, huge rooms, and very good rates which included breakfast. Also the bar stayed open late which was great for a post match debrief !! I would certainly recommend St Mary's.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Plett_Rocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stmaryshotel18, Manager at St. Mary's Hotel, responded to this review, November 14, 2013
It is so lovely to hear how much you enjoyed you stay with us at St Marys and very kind of you to take the time to leave your positive comments.
As you experienced, the staff here endeavour to ensure that all guests have a wonderful visit and are only too willing to provide information and advise on the best way to travel to and from the hotel. We feel very privileged to have such a wonderful city so close. We look forward to seeing you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 4, 2013

St Mary's is a very family friendly hotel with excellent accommodation,reasonably priced, serving good food with very helpful, obliging staff. We were a group of 9 at various ages and stages and all enjoyed the beautiful, peaceful, well kept surroundings. Gemma made our little grandson's day by letting him help feed the cat.

Stayed October 2013, traveled with family
Helpful?
1 Thank 734BabsW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stmaryshotel18, Manager at St. Mary's Hotel, responded to this review, November 5, 2013
Thank you so much for your kind words. The staff really appreciate feedback from the guests, especially when, like yours, it is so positive. We try exceptionally hard to make all guests welcome and enjoy greeting returning visitors so hurry back we cant wait to see you again !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff, United Kingdom
1 review
5 of 5 bubbles Reviewed October 23, 2013

My husband and I stayed at St Marys recently and although I'm not one for comments, I felt that on this occasion I just had to. It was a surprise for our 40th Wedding Anniversary from the family and it was just perfect. Not at all interested in golf we did wonder what to expect, but it is more than a golf hotel. The Restaurant is beautiful with stunning views and a lovely selection of food. On arrival we were upgraded to the Bridal Suite with a lovely Four Poster Bed and jacuzzi bath with views that take your breath away. In the morning we had a gorgeous breakfast. We found that all staff were very polite and helpful and would recommend this hotel to anyone.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jilltuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stmaryshotel18, Manager at St. Mary's Hotel, responded to this review, November 5, 2013
St Marys Hotel and our Saints Restaurant compliment each other wonderfully and your excellent review affirms this. We really appreciate you taking the time to post this review and we look forward to your next visit with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St. Mary's Hotel

Property: St. Mary's Hotel
Address: St. Mary's Hill, Pencoed CF35 5EA, Wales
Location: United Kingdom > Wales > South Wales > Vale of Glamorgan > Pencoed
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Pencoed
Price Range (Based on Average Rates): $
Hotel Class:3 star — St. Mary's Hotel 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
St Marys Hotel
St. Mary's Hotel Pencoed, United Kingdom

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