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Review of Hillside House

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Terrible
1 review
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Overview
Rental Home -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Haverfordwest, Pembrokeshire, Wales

Reviews from our community

Terrible - based on 1 review
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Reviews from our community

brawdy296...
Bridgend, United Kingdom
1 review
“Keep well away from Hillside House”
Reviewed 3 weeks ago for a stay in June 2018

It had a heavy smell that never went away it had not been cleaned it had a bread bin half full of mouldy bread also kitchen sink really dirty and with smelly dish clith and brushes. Bed linen needed changing as it had stains and did not look clean. Spiders and many flies also dusty cobwebs and when putting light on in upstairs bedrooms the silver fish would scatter everywhere. Quality it certainly wasnt complaints were met with excuses and no visit from owners manager even though they were only about 15mins away. It was only the good weather kept us there till Friday morning as we could be outside most of the time. I have pics to prove state of place. We were sent compensation of £125 and £75 worth of Quality Cottage vouchers which was a joke as we would not set foot in one of their properties again.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 9, 2018
Thank you for your comments, as you are aware Visit Wales have investigated your complaint and are happy with the response from Quality Cottages and have since closed this case.
Kindest regards Owners Team (Quality Cottages)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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2 guests
Adults2
Children0
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