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“Excellent value for money”

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Hampton by Hilton Newport East
Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
Devon
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent value for money”
Reviewed March 5, 2014

We stayed on our way back from watching football in Cardiff.We paid two thirds less than some of the prices we had been quoted for hotels in Cardiff.We didn't have high expectations - however we couldn't have been more wrong.Asked for high quiet rooms and we they were certainly quiet .The room was spotless and well equipped (including free WIFI).The receptionist gave us a list of local restaurants which was helpful and a taxi was arranged for us to go the Mango House -an excellent local Indian.We also didn't have high expectations for the free breakfast the next day and once again we were wrong -large selection of hot and cold.All in all an excellent stay for money .

Room Tip: High and Quiet room -although road noise -still slept really well
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DunstoneCanary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, March 10, 2014
Many thanks for taking the time to give us your views,
we try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful.
All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.
In addition to all the facilities we offer at the Hampton Hotel,
Free Wi-Fi / free breakfast,
We are opening an American themed restaurant on site, which will up and running this summer.
We very much value the business we received from you.
Thank you for coming to stay with us please come and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,329 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
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English first
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 2, 2014 via mobile

I was in a business trip to Wales and I needed a place for the night. Fantastic location, huge parking, fast check in, generously sized sound-proof room, big shower and basic amenities all included in a reasonable price (yes also hot buffet breakfast). I will definitely come back.

Stayed March 2014, traveled on business
Helpful?
Thank andrear984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, March 4, 2014
Thank you very much for your kind words,
Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector.
The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the service and welcome match this aim.
When this is recognised with comments such as this my whole team are encouraged to try even harder to make every stay for our guests a great experience.
We all look forward to seeing you again soon.
Thank you
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tenbury Wells, United Kingdom
Level 6 Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed February 26, 2014

Hampton hotel offered comfortable rooms, helpful and cheerful staff, great breakfast and check in and out was easy. Brilliant deal for racegoers to Chepstow Racecourse which offered excellent value for money. Nothing was to much for them and we felt well looked after. Will most definately stay again and recommend highly

Room Tip: Maybe ask to stay in a room which does not look out at the tip or road - however this did not spoil...
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Belinda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, March 10, 2014
Thank you very much for your kind words,
Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector.
The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the service and welcome match this aim.
When this is recognised with comments such as this my whole team are encouraged to try even harder to make every stay for our guests a great experience.
We all look forward to seeing you again soon.
Thank you
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Truro, United Kingdom
2 reviews
Reviewed February 23, 2014

Hampton offered excellent value for money and excellent accommodation for a one night stay close to the Severn crossing. Looks brand new but isn't, exceptionally clean - buffet breakfast for quick getaway.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Derrick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, March 10, 2014
Many thanks for taking the time to give us your views ,
We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful.
I am pleased to say, we have now introduced free Wi-Fi throughout the Hotel as another benefit to our guests.
Please come and see us again soon.

Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chester
Level 6 Contributor
149 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed February 23, 2014 via mobile

Lovely hotel as had to find somewhere last minute after being let down by another hotel.

Lovely hotel nice staff and good rooms. Staff very helpful with taxis etc and could not do enough.

Very pleased

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracieo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, March 10, 2014
Many thanks for taking the time to give us your views ,
We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful.
I am pleased to say, we have now introduced free Wi-Fi throughout the Hotel as another benefit to our guests.
Please come and see us again soon.

Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pembroke, United Kingdom
Level 5 Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 22, 2014

Ideal location just on/off motorway and easy to find. Hotel itself is very nice both outside and inside for a fantastic price which also includes breakfast. Bedrooms clean and comfortable, breakfast was good too, choice of cereals,hot food and a selection of pastries. Staff very pleasant and helpful. Would defiantly stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, March 10, 2014
Many thanks for taking the time to give us your views,
We try very hard to make this Hotel a fantastic place to stay, and helpful feedback like this is very useful.
All the comments I receive are discussed with the whole team as we strive to learn from every response in order to continually improve our service and facilities.
In addition to all the facilities we offer at the Hampton Hotel we are opening a restaurant on site , which will up and running this summer.
We very much value the business we received from you .
Thank you for coming to stay with us please come and see us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ireland
Level 4 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed February 19, 2014

very convenient location, just slip on/off motorway. clean, modern rooms. Very good breakfast. efficient friendly staff. well done. really comfortable beds which were very welcome after a ferry crossing and about 900 miles driving

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank ballyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, February 21, 2014
Thank you very much for your kind words,
Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector.
The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the service and welcome match this aim.
When this is recognised with comments such as this my whole team are encouraged to try even harder to make every stay for our guests a great experience.
Thank you
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton by Hilton Newport East

Property: Hampton by Hilton Newport East
Address: M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Monmouthshire > Magor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 2 Hotels in Magor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton by Hilton Newport East 3*
Number of rooms: 129
Official Description (provided by the hotel):
Hampton by Hilton Newport/East is proud to be the first newly built brand hotel providing the perfect location for a visit to South Wales close to Junction 23a of the M4 [Opened September 2010]. Start the day off while enjoying a relaxing hot & cold breakfast in our dining area or in our work zone with our free Wi-Fi or even back to your room for a high speed internet connection. With a focus on unfussy service & great facilities this contemporary hotel is only a 25 minute drive to Cardiff. With an enviable location close to the M4, Newport, Bristol & Cardiff the Hampton by Hilton Newport East hotel puts you near it all. We’re close to Cardiff City with Cardiff Castle, Millennium Stadium & Cardiff also Bristol Hippodrome. Newport train station is 8 miles away; Bristol airport and Cardiff airport are only 34 miles & 26 miles respectively. Whether you’re travelling for business or pleasure the Hampton by Hilton Newport East hotel puts South Wales and Southwest England at your doorstep. ... more   less 
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Also Known As:
Hampton By Hilton Newport East Hotel Magor
Hampton By Hilton Newport East Magor, Wales

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