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“first class value for money” 5 of 5 bubbles
Review of Hampton by Hilton Newport East

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Hampton by Hilton Newport East
Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
Brackley, Northants, United Kingdom
1 review
“first class value for money”
5 of 5 bubbles Reviewed September 1, 2013

excellent hotel at affordable price, clean quiet excellent rooms. I have stayed at this hotel before and have recommended it to colleagues. A short taxi journet will take you to Magor where there are good pubs and indian restaurants. The breakfast is good but the bacon has been under cooked on several occassions. Everything else about this hotel is excellent.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Eric M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, September 2, 2013
Thank you so much for this review,
We have now been open just over 2 years and I am proud to say the Hotels looks like new.
We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create
Please come and see us again soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,236 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
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English first
London, United Kingdom
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed August 30, 2013

Excellent but shower is a bit weak, other than that everything is good! Breakfast was good but the canteen is a bit small to cater for the number of guests if everyone decided to go to breakfast at the same time. I prefer hotel to have windows but this one has air con inside! Overall is good.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank chrissieblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, September 2, 2013
Many thanks for your very kind comments,
we try very hard to make this Hotel a friendly place to stay, and great feedback like this makes it all worthwhile
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 bubbles Reviewed August 29, 2013

WHat a lovely hotel to stay in, the staff are super friendly and helpful and the food is fine, its not 5 star, but its also not your local greasy sppon either! I can highly recommend this hotel for any business or short stay in the area.

  • Stayed August 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Markus E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, September 2, 2013
Thank you for your positive and helpful comments.
This review does more than I could possible do in promoting what has been an incredible adventure in launching this new brand to the UK.
One of the great things about operating a Hampton is the freedom there is to create our own brand of ‘Hamptonality’
Although the rooms will all be of the same high quality,
The free breakfast / free internet and great amenities the same,
Each Hotel will have its own personality driven by the General Manager, which allows us all to ensure as the Hampton brand grows every guest will be treated as an individual, as we at the Hotel all are.
Roger Goldsworthy
Hampton by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albans, United Kingdom
Level Contributor
105 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed August 29, 2013

We booked several rooms for family stopping over on our way to the Gower on bank holiday weekend. The location was perfect just next to the M4 and the price was very reasonable.
Rooms had a double bed and double sofa-bed and were very modern and clean.
Everything was well organised and service was very good. The free breakfast was also very good and staff made sure everything was there during the busy rush.
All made it feel we were getting a quality hotel for a very reasonable price.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Paul_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, September 2, 2013
Thank you very much for your kind words,I'm glad we gave you a nice supprise.
Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector.
The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the service and welcome match this aim.
When this is recognised with comments such as this my whole team are encouraged to try even harder to make every stay for our guests a great experience.
Thank you
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United Kingdom
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed August 28, 2013

Stayed here on business for 10 days and the staff, rooms, facilities and location was great but the food lets it down. Improve the food and get a proper chef to make your hotel the whole package. As a whole though its a great hotel

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rich_break
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, September 2, 2013
I’m so glad you enjoyed your stay, to receive such positive comments is very encouraging to all the team here in Newport.
Please come and see us again soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kennewick, Washington
Level Contributor
136 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed August 27, 2013

Love the beds at every Hampton I've stayed and this property held my expectations!

A word of caution, however, it is difficult to find. It is not quite to Newport but rather in a quiet area just before you get there coming from the Bath area. Quiet works though, got a great night sleep and did not have to fight traffic first thing in the morning.

This is a newer property with plenty of parking and a good hot breakfast. The dining area is big as are the rooms compared to other European rooms. Did not use the exercise room but did get a dinner late at night. Delicious options.

Front desk was friendly and courteous even with exasperated Americans worried they might miss the restaurant after not eating all day. Yet we were checked in happily and efficiently.

I would recommend this hotel. It might not be right in the middle of a city, but it was quite comfortable, relaxing and had everything one would need. Even a gift shop.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank NifT33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, September 2, 2013
Thank you very much for your kind words.
Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector.
The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the service and welcome match this aim.
When this is recognised with comments such as this my whole team are encouraged to try even harder to make every stay for our guests a great experience.

Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 27, 2013

I have stayed here a couple of times before, it's really annoying but I can't fault it! The rooms are practible and very comfy, easy to work in my room with WIFI.
Very helpful staff, I stay in hotels on a very regular basis and certainly the staff here are up with the best of them.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank charliethewineman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, September 2, 2013
Many thanks for your great comments, we loved having you here.
All your kind words are so encouraging to all the team.
Come back and see us soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton by Hilton Newport East

Property: Hampton by Hilton Newport East
Address: M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Monmouthshire > Magor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 2 Hotels in Magor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton by Hilton Newport East 3*
Number of rooms: 127
Official Description (provided by the hotel):
Hampton by Hilton Newport/East is proud to be the first newly built brand hotel providing the perfect location for a visit to South Wales close to Junction 23a of the M4 [Opened September 2010]. Start the day off while enjoying a relaxing hot & cold breakfast in our dining area or in our work zone with our free Wi-Fi or even back to your room for a high speed internet connection. With a focus on unfussy service & great facilities this contemporary hotel is only a 25 minute drive to Cardiff. With an enviable location close to the M4, Newport, Bristol & Cardiff the Hampton by Hilton Newport East hotel puts you near it all. We’re close to Cardiff City with Cardiff Castle, Millennium Stadium & Cardiff also Bristol Hippodrome. Newport train station is 8 miles away; Bristol airport and Cardiff airport are only 34 miles & 26 miles respectively. Whether you’re travelling for business or pleasure the Hampton by Hilton Newport East hotel puts South Wales and Southwest England at your doorstep. ... more   less 
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Also Known As:
Hampton By Hilton Newport East Hotel Magor
Hampton By Hilton Newport East Magor, Wales

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