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“Excellent value”

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Hampton by Hilton Newport East
Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
Chichester, United Kingdom
Level 4 Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent value”
Reviewed July 31, 2013

Stayed one evening towards end of July. Excellent location, just 25 minutes out of Cardiff and very easy to find. Efficient pre-booking and a warm welcome on arrival. Excellent room. Clean and well kept. Small bar and snacks available. Great choice at breakfast. Highly recommended for overnight stay.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank GJW6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, August 1, 2013
Thank you very much for your kind words,I'm glad we gave you a nice supprise.
Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector.
The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the service and welcome match this aim.
When this is recognised with comments such as this my whole team are encouraged to try even harder to make every stay for our guests a great experience.
Thank you
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (147)
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English first
London, United Kingdom
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 29, 2013

We stayed at this hotel for one night, as we had a horse running at nearby Chepstow Races.

I was rather dubious when my husband booked it,thinking that it would be pretty grotty for £55 per night bed and breakfast. And what a very very pleasant surprise I got when we arrived. Our room was clean and comfortable, well furnished and equipped with hairdryer, iron and ironing board, a two seater sofa and desk chair. The staff were charming and very helpful, the breakfast more than adequate. Although the hotel is in an industrial estate, it was quiet and peaceful on a Friday night. Generally, I was overwhelmingly impressed.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Devonfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, July 30, 2013
Thank you for all the lovely comments
Indeed, we pride ourselves in offering 4 star accommodation and service at a budget price.
And as you noted all our rates include free breakfast, and free Wi Fi.
Please come and see us again soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2013

Everything about this place for our stay was 100% - My wife and I used this hotel on our way to west Wales. ( Our second stay here) It must be put down to those running it and working in it. Well Done!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank hughgriffiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, August 1, 2013
I’m so glad you enjoyed your stay, to receive such positive comments is very encouraging to all the team here in Newport.
Please come and see us again soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scunthorpe, United Kingdom
Level 6 Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 25, 2013

I stayed at this hotel for business. The hotel sits at the side of the motorway. You can watch the traffic from half the bedrooms and see the drivers faces you are that close but the soundproofing in the room is excellent and you cant hear the road at all. Rooms are well equipped with all mod cons. There is a full sized iron and ironing board, tea and coffee tray, hairdryer and modern bathroom with toiletries. The hotel itself follows the same vein as the rooms. Clean, modern and space saving. You can check in at reception then take a step to your right and you officially in the bar. The receptionist will take a step to their left and serve you.
The staff are polite and efficient as you would expect from a Hilton owned hotel and breakfast is self service. Although limited in choice, it is hot and of good quality. An ideal hotel for business.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, July 29, 2013
Thank you so much for this great review,
We have now been open just over 2 years and I am proud to say the Hotels looks like new.
We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create
Please come and see us again soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Devizes, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 25, 2013

Having used Hampton extensively in the USA found they had one near Newport Wales where we wanted to stay overnight. As per the USA the hotel was clean well equipped staff very helpful and the hotel was brand new and despite being right next to the M4 we were not disturbed by any noise. Very good value for money and the food we had was of an excellent quality despite obviously being a pre prepared meal. room was roomy and had everything needed for an overnight stay

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, July 29, 2013
Thank you for your positive and helpful comments.
This review does more than I could possible do in promoting what has been an incredible adventure in launching this new brand to the UK.
One of the great things about operating a Hampton is the freedom there is to create our own brand of ‘Hamptonality’
Although the rooms will all be of the same high quality,
The free breakfast / free internet and great amenities the same,
Each Hotel will have its own personality driven by the General Manager, which allows us all to ensure as the Hampton brand grows every guest will be treated as an individual, as we at the Hotel all are.
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, United Kingdom
Level 4 Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 25, 2013

We are really pleased to have chosen to stay at Hampton by Hilton in Newport. We priced up the usual rivals that are attached to chain restaurants, but found them to be either the same price for less quality, or more expensive than the offer we got.

The room was absolutely brilliant - fab quality of furnishings, nicely laid out, clean... I could go on. The bathroom was spotless - lovely towels with great soap facilities which we weren't expecting. The staff were lovely - kind and friendly and happy to help where they could. Their food was lovely too - we ordered a pizza and some drinks which were great quality and good value for money. The complimentary breakfast was fine - in fact, it was the only slightly imperfect point about the whole stay (cooked breakfast not that hot) but the range of cereals, fruit, breads and drinks was great. The room had good and effective A/C and was easy to handle on one of the hottest nights of the year so far!

Overall, it was a great choice and we'll be back if we visit that part of the country again. Thanks!

Room Tip: Hang up your "quiet please" sign on the door... will hopefully remind passers-by that ther...
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sjy8108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, July 29, 2013
I’m so glad you enjoyed your stay, to receive such positive comments is very encouraging to all the team here in Newport.
Please come and see us again soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
333 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed July 24, 2013 via mobile

Stayed at this hotel whilst i was on.a business trip. The hotel is pretty new, the room was comfortable with a.queen sized bed. The bathroom comes witha small sink and shower, there is no bath tub. Its around 15 mins walk to magor where there are shops n restaurants. The buffet breakfast is average, with the usual selection of bread pastries cereal, sausage bacon etc.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank philiplk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, July 25, 2013
Thank you so much for this great review,
We have now been open just over 2 years and I am proud to say the Hotels looks like new.
We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create
Please come and see us again soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton by Hilton Newport East

Property: Hampton by Hilton Newport East
Address: M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Monmouthshire > Magor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 2 Hotels in Magor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton by Hilton Newport East 3*
Number of rooms: 129
Official Description (provided by the hotel):
Hampton by Hilton Newport/East is proud to be the first newly built brand hotel providing the perfect location for a visit to South Wales close to Junction 23a of the M4 [Opened September 2010]. Start the day off while enjoying a relaxing hot & cold breakfast in our dining area or in our work zone with our free Wi-Fi or even back to your room for a high speed internet connection. With a focus on unfussy service & great facilities this contemporary hotel is only a 25 minute drive to Cardiff. With an enviable location close to the M4, Newport, Bristol & Cardiff the Hampton by Hilton Newport East hotel puts you near it all. We’re close to Cardiff City with Cardiff Castle, Millennium Stadium & Cardiff also Bristol Hippodrome. Newport train station is 8 miles away; Bristol airport and Cardiff airport are only 34 miles & 26 miles respectively. Whether you’re travelling for business or pleasure the Hampton by Hilton Newport East hotel puts South Wales and Southwest England at your doorstep. ... more   less 
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Also Known As:
Hampton By Hilton Newport East Hotel Magor
Hampton By Hilton Newport East Magor, Wales

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