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“Ok for a one night stay!”

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Hampton by Hilton Newport East
Ranked #1 of 2 Hotels in Magor
Certificate of Excellence
Kingston-upon-Hull, United Kingdom
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Ok for a one night stay!”
3 of 5 bubbles Reviewed June 20, 2013 via mobile

Very nice clean and well presented hotel, the only thing letting it down is the very basic menu. Only 4 dishes that are cooked via nuclear power! The menu used to be a lot better even then it was still basic.

Stayed June 2013, traveled on business
Helpful?
Thank DWB8466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, July 1, 2013
Many thanks for your great comments, we loved having you here.
All your kind words are so encouraging to all the team.
Hampton is perfect for a short break in this wonderful area.
Come back and see us soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,259 reviews from our community

Traveler rating
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    439
    129
    42
    19
See reviews for
371
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303
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
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English first
cardiff
Level Contributor
75 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed June 17, 2013

verry comfortable rooms,nice hotel,polite staff,we booked it to go to chepstow races,if you do the same be aware the taxi fare is about £17 no the £40 that some of the taxi drivers try to charge you,but thatr is not the fault of this verry good hotel

Room Tip: i think they are probably all good rooms
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CardiffMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, June 18, 2013
Thank you for your positive comments; I share all these reviews with every member of my team.
We use them to acknowledge all the good things we do, and allow me to thank them all for all the effort and hard work that goes into running a successful business

Roger Goldsworthy
General Manager
Hampton by Hilton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fareham, England, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 15, 2013

Had a lovely 2 night stay here ideal as a base if your visiting Newport, Cardiff and surrounding areas. Room was spotless, very comfortable and very spacious for disabled visitor in the disabled friendly room. Breakfast was lovely with plenty of choice. Couple of minor issues one was mattress too hard for my disability however, staff were very helpful and provided us with a duvet to put on top of mattress which helped a little and windows don't open there is air conditioning in the room but fan can be a little noisy at night. Would definitely stay again.

Room Tip: If your disabled request a disabled friendly room it has wet floor shower and ample room for a wheel...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gilly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, June 18, 2013
Many thanks for your great comments, we loved having you here.
All your kind words are so encouraging to all the team.
Come back and see us soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

I'm sitting the lobby of the H by H as I write this review. I've stayed here about half a dozen times and can't find a fault with it. It doesn't pretend do be something it isn't. It's clean,functional and staff seem to be professional. The cooked breakfast is basic but what do we expect for these prices ? Check out some price comparison sites as we have found these a lot cheaper. I wouldn't hesitate to recommend this hotel to anyone.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank welshhunk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, June 18, 2013
Thank you very much for your kind words.
Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector.
The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the service and welcome match this aim.
When this is recognised with comments such as this my whole team are encouraged to try even harder to make every stay for our guests a great experience.
Thank you
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 bubbles Reviewed June 12, 2013

The latest alternative to the Hilton Newport is a new build budget hotel, Hampton Newport a good 20 mins drive from Newport just before the Severn Bridge. Same standards as you'd find in a Holiday Inn Express brand that has only been operating. Nightly rates appear pricier on average than the Hilton Newport and the breakfast is a basic buffet. This hotel is fine is you only having the odd night away on business but for extended periods, I suspect too many home comforts would be missing.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CharlesH604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, June 18, 2013
Thank you very much for your kind words.
Enormous effort has gone into creating this new UK brand, with the aim to deliver the best Hotel experience within the focused service sector.
The key to delivering this ambition is not only to build high quality Hotels with top of the range fixtures and fittings, but to ensure the quality of the service and welcome match this aim.
When this is recognised with comments such as this my whole team are encouraged to try even harder to make every stay for our guests a great experience.
Thank you
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
4 of 5 bubbles Reviewed June 12, 2013

Location of the Hotel is in the middle of nowhere, off the M4 motorway, though very convenient if you travelling to Cardiff :) but we had lovely views on motorway and fields. The room was spotless, huge queen size bed, lovely shower with shampoo, conditioner and body wash dispensers, very convenient. Very bright room with huge full length mirrors. Reception staff was very polite and helpful. However the breakfast was a disappointment. As we stayed over the weekend, breakfast was between 6-10am, we came down for breakfast at 9.15am. And staff ALREADY was clearing tables!!! The food was looking overcooked and tough to taste, as it was on a hot plates for a while. The plates were side plates and way too small to fit all full English breakfast on it. It would be nice if the guests could order hot food instead of already cooked one, as B&B usually do. Coffee, if I can call it coffee, was disgusting to taste, so we were stuck with tea. Very limited continental breakfast. Staff looked very busy with clearing the tables and did not bother with the customers, discussing how would be nice to clear it all out. So basically we were rushed to finish our breakfast quick, as there was no food, no tables left to enjoy Sunday morning breakfast, very disappointing. Though in general we had a very pleasant stay, we wish breakfast experience would be more enjoyable.

Room Tip: I would advise to have breakfast outside the hotel
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SvetlanaJahani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, June 13, 2013
Thank you so much for this review,
We have now been open just over 2 years and I am proud to say the Hotels looks like new.
We work hard every day to make the building spotless, and work closely with our team to ensure they give great service and offer the relaxed friendly environment we wish to create
Please come and see us again soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed June 11, 2013

This was our second stay at this hotel. Bedroom and bathroom were spotless. Convenient to the M4 motorway, plenty of parking. Spacious reception. Didn't try the evening meal. Had a full breakfast in the morning, plenty of choice to suit all. Plates for the cooked breakfast were small, but you can always return for second helpings.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Dyfrig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
roger_goldsworthy, General Manager at Hampton by Hilton Newport East, responded to this review, June 12, 2013
Many thanks for your great comments, we loved having you here.
All your kind words are so encouraging to all the team.
Come back and see us soon
Roger Goldsworthy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton by Hilton Newport East

Property: Hampton by Hilton Newport East
Address: M4 J 23a; Wales 1 Business Park Newport, Magor NP26 3RA, Wales
Phone Number:
Location: United Kingdom > Wales > South Wales > Monmouthshire > Magor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #1 of 2 Hotels in Magor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hampton by Hilton Newport East 3*
Number of rooms: 127
Official Description (provided by the hotel):
Hampton by Hilton Newport/East is proud to be the first newly built brand hotel providing the perfect location for a visit to South Wales close to Junction 23a of the M4 [Opened September 2010]. Start the day off while enjoying a relaxing hot & cold breakfast in our dining area or in our work zone with our free Wi-Fi or even back to your room for a high speed internet connection. With a focus on unfussy service & great facilities this contemporary hotel is only a 25 minute drive to Cardiff. With an enviable location close to the M4, Newport, Bristol & Cardiff the Hampton by Hilton Newport East hotel puts you near it all. We’re close to Cardiff City with Cardiff Castle, Millennium Stadium & Cardiff also Bristol Hippodrome. Newport train station is 8 miles away; Bristol airport and Cardiff airport are only 34 miles & 26 miles respectively. Whether you’re travelling for business or pleasure the Hampton by Hilton Newport East hotel puts South Wales and Southwest England at your doorstep. ... more   less 
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Also Known As:
Hampton By Hilton Newport East Hotel Magor
Hampton By Hilton Newport East Magor, Wales

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