Having obtained my information from the hotel's website I booked a weekend away for my partner's birthday. Upon arriving at the hotel and receiving a very cold welcome (noone there to greet us) we were eventually shown to our room (described as luxurious on the website). I was absolutely horrified to be shown to an out of date, worn and dirty room - the bathroom was vintage 1960's in peach pink and formica and the toilet, well say no more, complete with the last guest's deposit - absolutely filthy! The room had simply not been cleaned. We stayed for about 10 minutes, left and came home. When I asked for my deposit back I was made to feel as though I was unreasonable for having the cheek and audacity to expect a room to be at least clean and have a toilet that wasn't a health hazard. Never ever again - the rating of terrible is too good.