We visited on Christmas Eve for the Santa Special, and can only offer praise for the entire experience.
The whole event was very well organised, wth some passengers being allowed off to visit Santa while the rest took a ride on to the next station and then visited Santa on the way back - much better than a long queue with children getting more and more frantic.
Santa was good too - we saw three this year (Severn Valley Railway and Weston Park) and he was the best. Very nice presents for the children, a can of pop for each, and incepies/mulled wine for the adults. £10 each and £8 for adults - a very reasonable couple of hours out.The staff couldn't have tried harder - pics with Santa both inside and outside the grotto, elves on hand with pies and mulled wine,and the driver very happy to have children in the cab for photos
To cap a very good visitor experience, my niece dropped a glass nail file in the shop minutes after she bought it. She went up to buy a new one, and the cashier told her simply to have the new one for free. A small act of kindness that meant a lot to a young child!
Very impressed - a credit to al the volunteers who work there. We'll look forward to going back in the Spring and Summer.
Regular prices - Adults £14, over 60s £12.0, Children aged 5-15 £7, or £2 if accompanying an adult over 60! Free parking at Towyn - just walk over the bridge to the station.