We've stayed here several times. Beautiful location and grounds. Shabby hotel inside but wonderful open fires. We arranged a large family get together to celebrate a big birthday at the hotel and a few weeks before the event, after we had sent out all the invitations, the hotel moved us from the room we had booked and then later cancelled the event entirely. Beware if you are planning a wedding or other such big event. We considered suing the hotel but our legal advice had been that the limit of our claim would relate to our actual loss which in out of pocket terms was quite small (few hundred pounds). However, the inconvenience was tremendous and because of the late cancellation, we were unable to book or organise anything else. The hotel stonewalled us and refused even to reimburse the cost of printing all the invitations. We believe that they had planned multiple events with the intent of ensuring that they were full - a bit like an airline. Very disappointed and no practical means of doing anything about it. Beautiful and historic place - but don't trust what the management tell you without ensuring your event is covered contractually.
- Official Description (provided by the hotel):
- A magical Welsh hotel with mediaeval roots dating back to the days of Edward I. Set within acres of woods and parkland a little over 20 miles from Chester, in an area of outstanding natural beauty, Ruthin Castle is a truly romantic hotel steeped in history. The castle dates back to the legend of King Arthur with notable owners including King Edward I, Henry VIII and Elizabeth I. Book a stay in one of the many rooms; dine on award winning cuisine created using only the freshest local produce; bring a team of merry men for a themed night of fun, food and laughter; enjoy great business facilities in a secluded venue or book the wedding of your dreams within the ancient walls and picturesque grounds. Ruthin Castle is a royal Welsh gem just waiting to be explored. ... more less
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- Also Known As:
- Castle Ruthin
- Ruthin Castle Hotel Wales