Stayed at the hotel in June 2009. Overall the hotel was comfortable, and the communal areas and restaurant area were most pleasent; however I found the service to be a little lacking. Whilst I was checking in I found the member of staff slightly rude and arrogant. We waited approx 45/50 minutes for some light snacks to arrive in the lounge/cafe area. Had to wait 10 minutes when checking out as there was noone at the reception desk.
The rooms are slightly dated, bathrooms in particular, but the bed was comfortable. The website claims there is satellite TV in the rooms, but this is not the case. Only freeview channels were available.
Be incredibly careful on the driveway up to the hotel carpark, there are several large potholes that could cause damage to your car.
The hotel website is good, with lots of useful information, and the free wifi (excellent coverage) is a major plus.
I later discovered that I had been charged the standard room rate, rather than the agreed rate discussed on the telephone when booking. I have stayed in many other hotels, with significantly better facilities, .
- Official Description (provided by the hotel):
- Step into our world, where everything we do revolves around you..... Attentive from the moment of first contact; we strive to ensure your every need is met and make it our business to see you are happy and comfortable and it's this attention to detail; our willingness to do just that little bit more, that makes us so different to other hotels in the Wrexham area. Make Holt Lodge your sanctuary to return to after a busy day's work; shopping or sightseeing; take the weight off your feet and snuggle into our big comfy sofas. Perhaps enjoy a refreshing pick-me-up, whilst pondering later dining plans. Whether for business or pleasure; for the day; one night or several, our brief remains constant - it's all about you! ... more less
- Reservation Options:
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- Also Known As:
- Holt Hotel Holt
- Holt Lodge Hotel Wrexham County