at first sight you could be fooled into thinking that this was going to be a fantastic place to stay and get away from it all.
The location is beautiful and the veiws fantastic! However the veiw looking back at you from the bar is far from it! the owners did not even attempt a smile our whole break. Any request of ours was met with a snarl or a grump!
In fact the management seem to dislike guests.. i really do think they are in the wrong line of work. The managements poor level of customer service seems to be passed on to the rest of the staff aswell.. its such a shame that this fantastic place is so poorly run! they really did zap all the fun and joy out of anyone staying there, its their way or no way! so i hope the owners read reveiws like this and try to look at how they have let things go! and do better for the sake of the next visitors!
- Official Description (provided by the hotel):
- The Gadlys Hotel is currently closed whilst we implement an exciting major renovation project. We will be re-opening in the summer of 2017 ... more less
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- Also Known As:
- Gadlys Country Hotel
- Gwesty Gadlys Hotel Cemaes Bay, Anglesey