The Hotel is advertised as a 4 star hotel however when we arrived we found that it only had 2 stars. I was shocked to find that the showers were cold and even more shocked to be told by the owner of the hotel that as they had had no other complaints from guests I was to wait 20 minuets and then try again, needless to say I did wait and the water was even colder the second time around. Although the room itself was clean and tidy we found dirty and soiled towels in the bathroom, this was pointed out to the staff however we did not receive a sincere apology, offered alternative accommodation for the night or any form compensation.
We choose not to eat in the hotel as the carpets and tables were so sticky they resembled that of a dirty back street night club and with regards to the breakfast unfortunately I am sorry to say that you would be better off paying to go to Whetherspoons.
Overall a very poor stay, we found it unclean and even more disappointing we found that the staff were inconsiderate and rude. Would definitely not stay here again.
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- Also Known As:
- Harbour Hotel Cemaes Bay, Anglesey