We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Cold showers and Soiled Towels - Very Disappointing.” 2 of 5 bubbles
Review of Harbour Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Harbour Hotel
Ranked #2 of 3 Hotels in Cemaes Bay
Hereford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Cold showers and Soiled Towels – Very Disappointing.”
2 of 5 bubbles Reviewed August 6, 2013

The Hotel is advertised as a 4 star hotel however when we arrived we found that it only had 2 stars. I was shocked to find that the showers were cold and even more shocked to be told by the owner of the hotel that as they had had no other complaints from guests I was to wait 20 minuets and then try again, needless to say I did wait and the water was even colder the second time around. Although the room itself was clean and tidy we found dirty and soiled towels in the bathroom, this was pointed out to the staff however we did not receive a sincere apology, offered alternative accommodation for the night or any form compensation.

We choose not to eat in the hotel as the carpets and tables were so sticky they resembled that of a dirty back street night club and with regards to the breakfast unfortunately I am sorry to say that you would be better off paying to go to Whetherspoons.

Overall a very poor stay, we found it unclean and even more disappointing we found that the staff were inconsiderate and rude. Would definitely not stay here again.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Megan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

225 reviews from our community

Traveler rating
    39
    95
    48
    22
    21
See reviews for
38
119
9
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Rochdale, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

Our stay last week, after booking on line was a real pleasure. At the price we did not expect 5*, but were pleasantly surprised.
This is a clean and friendly hotel to stay.Our room with balcony over looking the harbour and beach was compact but comfortable.
The food tasty and great value. Staff welcoming and helpful. Great location for a base on Anglesey

Room Tip: Ask for a Balcony/sea view
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Graham H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northwich, England, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed July 9, 2013

I visited just for something to eat. It looks a bit tatty from the outside, which is a shame as it is in a lovely location looking out across the harbour to the sea.

We sat outside to enjoy the view as it was a beautiful sunny day. We ordered food and there was a good choice on the menu and seemed reasonably price.

The waiter who brought our food was really pleasant and helpful, and the food was really nice when it arrived. It's not spectacular or anything so I wouldn't give it five stars but it was very good, and certainly well worth the money.

Coupled with the lovely view, this was a nice experience and somewhere I would be happy to go back to.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire, United Kingdom
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed June 29, 2013

We were going to visit Ireland so to save stress rushing to get the ferry decided to stay over a night in Cemaes and then take the ferry from Holyhead in the morning. The hotel is freshly painted outside and looks good. We stayed in a balcony room again because I so love looking out over the bay. We dined in the restaurant and had the Lobster bisque soup (again) and the Stilton and steak salad - both as good as I remembered. the breakfast certainly set me up for the day's driving in Ireland down to Waterford.

Room Tip: The balcony rooms are lovely with an unbeatable view
See more room tips
  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank remfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed June 23, 2013

Booked late n arrived to a friendly welcome,neat n tidy room with clean fresh linen ,lovely balcony with sea view - good food and freindly service in the bar,spot on hearty breakfast, hotel overlooks the harbour and is close to lots of little beaches and bays you can explore at leisure all in all well worth the price !!

  • Stayed June 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kayoleeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Immingham, United Kingdom
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed May 22, 2013

We booked online at the last minute and were pleased with the hotel. The staff were extremely welcoming and friendly and the food was excellent. We were lucky enough to have a room with a balcony which gave us a lovely sea view. The room was clean as was the bed linen. We have no complaints at all and will certainly stay there again.
However, if you are someone who is not happy with dogs in the restaurant then maybe this hotel is not for you.

Room Tip: Ask for a room with a balcony.
See more room tips
  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank itchyfeet4550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloundra, Australia
Level Contributor
241 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
2 of 5 bubbles Reviewed May 20, 2013 via mobile

Booked and paid for this one on line...if we had have seen it first we would have kept driving. Anyway the place only has 2 stars so what can you expect. On the plus side the room was cheap, small and clean. There was a fatty smell in the bathroom from the kitchen below.
We ate in their restaurant and the food was ok. Drink prices were low £2.25 for a Jack Danials and coke.

Stayed May 2013, traveled as a couple
Helpful?
Thank Xlcobra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cemaes Bay hotels

Hotels you might also like...
Also consider these accommodations in or near Cemaes Bay
0.0 mi away
Trearddur Bay Hotel
Trearddur Bay Hotel
#2 of 2 in Trearddur Bay
3.5 of 5 bubbles 579 reviews
0.0 mi away
Chateau Rhianfa
Chateau Rhianfa
#1 of 5 in Menai Bridge
4.5 of 5 bubbles 897 reviews
0.0 mi away
The Bulkeley Hotel
The Bulkeley Hotel
#2 of 4 in Beaumaris
4.0 of 5 bubbles 666 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
The Anglesey Arms
The Anglesey Arms
#4 of 5 in Menai Bridge
4.0 of 5 bubbles 400 reviews
0.0 mi away
Trecastell Hotel
Trecastell Hotel
#2 of 3 in Amlwch
4.5 of 5 bubbles 290 reviews
0.0 mi away
Gazelle Hotel
Gazelle Hotel
#2 of 5 in Menai Bridge
4.0 of 5 bubbles 332 reviews
Show Prices
Show Prices
Show Prices

Been to Harbour Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Harbour Hotel

Property: Harbour Hotel
Address: Cemaes Bay LL67 ONN, Wales
Location: United Kingdom > Wales > North Wales > Anglesey > Cemaes Bay
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in Cemaes Bay
Price Range (Based on Average Rates): $
Hotel Class:2 star — Harbour Hotel 2*
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Harbour Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Harbour Hotel Cemaes Bay, Anglesey

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing