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2 of 5 bubbles Review of Beehive Preserves

Beehive Preserves
Yorkshire Dales National Park, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed September 8, 2012

We saw the sign for 'Jam Factory' as we drove up to our holiday cottage and later in the week had a special ride out to find it.We were very dissapointed, Its just a small farm shop selling Jams and chutneys...we bought both, 3 jars for £11-50, and on getting to the counter was told the chutney had been made the previous day so would taste better if we left it unopened for a month!

Visited September 2012
5 Thank Jan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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133 reviews from our community

Visitor rating
Date | Rating
  • English first
  • Any
English first
Shrewsbury, United Kingdom
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
“Not worth the time/petrol or money”
Reviewed August 19, 2012

We were hunting for things to do on a rainy day with children. Having read reviews about the 'wonderful' jam factory and 'excellent tasting' opportunities, we decided to give it a try! SO disappointed when we entered to see that tours were not possible - should really make this much clearer on the literature, because really what this place is is a jam/honey shop (a very small one) with a 'tea room' in their home.

The gentleman was really welcoming and friendly in the shop; we bought some jam (a 3 pack for £6 - not full size but nice taster as a present) and then went into the tea room - so far, this had taken plenty of time for us to get there and all of 5 minutes in a shop!

We were not welcomed at all - the woman made us feel that we were interupting her day and was quite rude to our oldest daughter when asking her to sit properly on the chair (which we were doing!). The menu was limited. We chose the cheapest thing on the menu for the adults - a cream tea which came with the smallest amount of jam and cream for us to share between us!!!! Ridiculous. No choice of jam, when hubby asked the flavour, he was told cherry (yum, I like), he explained he doesn't like it and she did bring a small amount of strawberry but it was not with good grace or any semblance of 'customer service'.

We asked for a small piece of cake for our oldest - given no choice as she only had a small piece left of one cake; it would have meant cutting into a new cake otherwise (!).

Lovely moment when the hubby came in from the shop; had a chat, made a fuss of the children but when he left, it was back to us whispering, feeling very much that we were unwanted - guess this is a problem when you do business in your home.

Poor service, one cup of tea and we left feeling pretty robbed of money, time but most of all friendliness.

Needed to change baby's nappy was snapped at 'you can't do that here, food premises' - no room in the toilet, so had to do in her buggy sheltered outside from the rain under the tin roof of the shed - and thought she was going to snap at me for that, too!!

What a shame - this could have rescued the potential.

Visited June 2012
5 Thank ShrewsMummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall, UK
Level Contributor
86 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
“Complete rip off!”
Reviewed August 15, 2012

Four of us had 'afternoon tea'. This consisted of one small cup of tea with no chance of a refill and one very small scone with hardly enough jam or cream. One of our party didn't like cream so thankfully it went a bit further. The welcome was less than luke warm. We were met with the words' I will have to hurry this up as I am running the shop as well'. The bill for this came to £21! With hindsight we should have said something on the day but we were all so shocked.The final insult was when we asked to use the toilet. The toilet was an open top cubicle in the entrance hall with absolutely no privacy and the lady who served the tea had to come out and put a secret code into the door to let us in! Clearly the owners do not read the reviews about their business. They obviously rely on unsuspecting tourists to come in and do not care if they return or not. It is a complete rip of and I would recommend others to keep on going. The jam was over £5 for a very small pot.

Visited August 2012
8 Thank TrishCornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telford, United Kingdom
Level Contributor
22 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed July 28, 2012

We stumbled upon the Jam Factory after visiting the RSPB site nearby. Dogs are NOT allowed out of your car (so lots of dogs barking in their cars!) There is lots of old time signs which was nice to recall days gone by. The workshops are all NO ENTRY, but you can still clearly see whats inside.Purchased some jam (£12.00 worth!! = 2 jars). Yes, the Jam and Honey is VERY VERY EXPENSIVE. No tours which was disapointing. We decided to have a cuppa in the coffee shop. We had tea for two, speciality tea for one, glass of squash and four slices of cake it totalled £21.00 (averaging out at £2.62 per item!).... I would not have minded but I only got 1 "cup" out of the pot, and we were not even offered a top up on the squash or top up of hot water. Friendly? Kinda, although it felt as if we were disturbing her. Would not visit again, if you do want to take pictures ASK (I did and won some brownie points!!)

Visited July 2012
5 Thank devondefaulter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
80 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
“Stumbled upon by accident”
Reviewed July 24, 2012

Tired and sore after hiking on a weekend trip to Wales, my boyfriend and I went for a drive along the coast and stumbled upon some signs pointing us towards "The Jam Factory' and decided to turn off and check it out.

We pulled up to some old buildings, covered with vintage signs (most of which had nothing to do with jam). We were the only ones there, so it was a little eerie at first until others came too!

The 'coffee shop' feels like walking into someone's house... but it was neat how all the cakes were made with one of their jams. We enjoyed tea and cake, which was lovely but admittedly a little on the pricey side.

We enjoyed the kitsch nature of the place and bought some jams to take home which were delicious.

Visited July 2012
2 Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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