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“Rude and arrogent Cheryl manager”
Review of Breeze Hill

Breeze Hill
Ranked #5 of 15 Restaurants in Benllech
Certificate of Excellence
Cuisines: British, Bar
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed August 18, 2013

Visited the breeze hill sat evening 17th Aug found limited menu, ordered food very slow over 35min wait for very simple originally pub fair. The food we received was way below the market quality
one vegetable dish stilton crumb had no taste what so ever and told the (waitress) it was poor quality and returned to the kitchen, we had paid in advance at the bar and asked for a refund,
I was told to go to the bar and talk with the manager Cheryl who informed me that the pub sold lots of this dish and refused to refund
We finished our meals and sat with dirty plates for 30mins thought best not to order desserts
Think there is total disrespect for customers if they ever think of dinners as customer take the money and run
By virtue of the Supply of Goods and Services Act 1982 it was an implied term of the contract we had that the food would be as described on the menu and of “satisfactory quality” [and that the service would be provided with ''reasonable care and skill''
This clearly show if a customer returns any food they are entitled to a refund
And as a manager Cheryl should know the LAW

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    • Atmosphere
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    • Food
Thank hacketts1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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201 - 205 of 208 reviews

Reviewed August 12, 2013

Nice wine by the glass, friendly service and welcoming for families. Also has a good pool table and free wi-fi.

1  Thank Joanne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2013

I know summer is coming and you may not want lamb stew, but if you do, do go to the Breeze Hill Hotel at Benllech on Anglesey. This is our fourth visit and we've not been disappointed yet, well that's not quite true, we were very disappointed when we were too early! evening meals don't start til 6. I hear what the other reviewers are saying and probably agree with a lot of it, but the service was good, the beer was good, and the lobscows makes it all better!

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1  Thank Maureen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2013

We have been to the Breeze Hill many times over the years. The food is always reasonable quality but not a massive menu to choose from. The menu has not really altered for a long time. My main concern is the eating area is looking really unkept and in real need of updating. I am trying my best to avoid being to negative but the owners really need to consider making the inside more welcoming, clean and tidy.

    • Value
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    • Food
Thank chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

Standard range of pub-style food - burger, fish and chips etc. Quality was average and setting was a a bit on the cold side.

2  Thank b56c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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