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Review of Penmaenuchaf Hall

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Penmaenuchaf Hall
Ranked #1 of 1 Hotels in Penmaenpool
Certificate of Excellence
Reviewed September 1, 2013

This was our second visit to the hotel, this is good hotel in a great location. The large house is full of Edwardian splendour with well appointed rooms and service you do not see in modern hotels. Re previous comments regarding supplements, we thought this provide choice on spend, our dinner and breakfast was excellent & had no complaints. We travelled with our dog that inhibited room choice but was still satisfied with the quality of room provided.

Stayed: August 2013
Thank Sunshineman_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 - 213 of 341 reviews

Reviewed September 1, 2013

We booked this last minute, and this was the only hotel we could find with a vacancy. Bedroom and ensuite very good, comfortably furnished. Well appointed comfy lounges. Lovely grounds. But oh dear the dining room! Dining was staff-compliant, rather than meeting the needs of guests. Service at times so slow that it seemed to stand still. Very long waits to enter dining room, and between courses, despite a short menu. On two occasions we complained about poor food: Etonian mess, where the meringue was stuck to plate, the fruit was frozen, thawed and very wet; a presentation of vegetables in a stack where the potato was uncuttable and appeared raw. Our complaints were just ignored. The market menu is ok, but no choice. The other menu, at £42.50, had choice, but many dishes were available only at a supplement of between £2 and £5. The food lacked flavour. If only the management would sort out the food and improve the speed of service, this hotel would deserve a substantially higher rating. There is no swimming pool and I can't I click on that box. Sorry!

Room Tip: The walk up to the second floor rooms is not for the faint-hearted!
  • Stayed: August 2013, traveled as a couple
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3  Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

It's perfectly OK, but it's also true to say that every negative about the hotel has been mentioned in earlier reviews and nothing has been changed. This is a hotel where the owners have settled into a routine, runs things their way. If your way happens to coincide with theirs, you're in luck.

The positives: charming waiting staff, good food, beautiful setting, well kept gardens. Good housekeeping
Not so positives: Table d'hote (table d'hôte means limited choice, not no choice), supplement laden menu, slightly naff habit of listing 'chef's compliments' courses in advance. Cheeky extra charge for a breakfast latte, etc, (see other comments).

This a huge place and the overheads must be very high. I think tthe hotel would do better to charge a little more and develop its sense of warmth and hospitality - rather than giving the slight impression that it's after every penny through supplements.

  • Stayed: August 2013, traveled as a couple
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6  Thank scrittib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

My wife and I arranged a last minute one night stay in Wales. A bank holiday weekend meant that very little was available in choice of nice hotels so we paid £260 for bed and breakfast only at Penmaenchuf. The setting and old house are very pleasant. We had cream tea, dinner and breakfast and both were very good.

Staff were nice though not always as on the ball as you would expect in somewhere trying for higher end customers. My wife was not impressed by the cobwebs by the window but otherwise liked the large bedroom and bathroom.

The only reason not to give a higher rating is the price - about £100 more than would have been good value.

We would go back but only if we were able to book early on one of their cheaper breaks packages.

  • Stayed: August 2013, traveled as a couple
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Thank dnjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2013

The road up to this manor house hotel is a trifle daunting, especially since part of it is collapsing into a ravine, but when you get there it's a wonderfully tranquil place set in extensive grounds with small lake, formal gardens and distant views. It's like coming to someone's house to stay - no formal desk for check in and puzzling corridors leading to bedrooms with names instead of numbers. the house has had many additions so there are wings and stairs in strange places, so each bedroom will be different. We were in Griffiths which had an outdoor area with chairs and a table, a modern bathroom with great shower, as well as a very comfortable bed and sofa in the main room. The food was excellent and served with great ceremony. There was always an intermediate course with things like pea cappuccino or smoked haddock veloute served in little cups. The breakfasts - if you had room to enjoy them after a four course evening meal - were also excellent. All the staff were really friendly, ready to talk if you wanted to, or be discreet if you were having a personal moment. Coudn't fault anything, but you might not want to take children there as dinners took a long time and it had a definitely adult feel despite the extensive grounds. Also it was a good base for exploring mid Wales.

Room Tip: Ask for descriptions of rooms when you book as they are nearly all different and the tariffs corresp...
  • Stayed: August 2013, traveled as a couple
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Thank Cathy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

We enjoyed our stay at Penmaenuchaf Hall and, for people who want a quiet, relaxing, slightly 'old world formality' with very good food, fairly priced wines we would recommend it. We found our room and all the public areas to be spotlessly clean.

The hotel has a great woodland location and the gardens are well designed and well kept. However, it does not have a great view of the estuary.

The concerns stem from our feeling that the hotel has become set in its ways. At the end of the day, it is, of course, the owners' choice. But, several weeks before we stayed, we had asked for a particular item for dinner - and it was clear to us that no effort had been made to see our request fulfilled. It suggests to us that the hotel is run a particular way and that change comes uneasily. This is often the case with the owners/executive chef partnership being long lasting.

So..........I would recommend (with caveats) but I wouldn't invest - because unless the owners become passionate about their guests, their guests, over the next few years, will find other places that are.

  • Stayed: July 2013, traveled with family
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3  Thank Kirkmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

We stayed at the hotel for two nights to celebrate our wedding anniversary. The hotel is in a stunning setting, with glorious gardens and beautiful views of southern Snowdonia. We received a warm welcome from the staff and were helpfully shown around the ground floor to get our bearings. The main drawing room was stunning, furnished with beautifully comfortable armchairs and sofas. Our room (Wynne Jones). was immaculately clean and large, with a good sized bathroom. Despite being on the top floor, the room does not benefit from the full beauty of the views as it has predominantly velux windows. Meals are served in the conservatory, a beautiful airy room. Our two dinners were faultless, superbly presented and delicious. It is always great to see individual dishes served with their carefully matched vegetables, rather than a "one size fits all" approach. Breakfasts were equally delicious. All meals were served by attentive but not intrusive staff. Despite the undoubted quality of the food, however, I would question the need for additional charges to be made for some of the dishes, such as £2 for gravadlax, and £5 for beef Rossini.

Room Tip: Avoid staying in the Wynne Jones room if you are over 5ft 9in tall. There is very little headroom fo...
  • Stayed: July 2013, traveled as a couple
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Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Penmaenuchaf Hall

Address: Penmaenpool | Dolgellau, Penmaenpool, Snowdonia National Park, Dolgellau LL40 1YB, Wales
Location: United Kingdom > Wales > North Wales > Snowdonia National Park > Dolgellau > Penmaenpool
Amenities:
Bar / Lounge
Hotel Style:
Ranked #1 of 1 Hotels in Penmaenpool
Price Range: $165 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Penmaenuchaf Hall 4*
Number of rooms: 14
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Also Known As:
Penmaenuchaf Hall Penmaenpool
Penmaenuchaf Hall Hotel Penmaenpool

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