We have recently spent a few days with some friends at this hotel on a package deal. We were disappointed with afternoon tea which should have been classed as a cream tea as it only consisted of scones jam and cream no sandwiches or cakes.Our rooms were supposed to have been upgraded to the luxury rooms. We have stayed in better rooms in cheaper none luxury hotels. The rooms shown on the hotel site had no resemblance to the ones we stayed in. The one room needed redecorating had damp on the walls and the carpet was past its best.The other room was tiny, the shower had a plastic head and was joined to the taps the toilet seat and toilet brush holder were cracked. In both rooms we had to unplug lights to plug in the kettles and then put them on the floor to boil. The biscuits we think were home made but were stale and not replaced the second day.The worst part of the break was the choice of food given in the package taking into account the restaurant status. We were offered one starter ie tomato soup one main course ie braised beef and one sweet ie fruit and ice cream. Have to say it was very tasty if you liked the choice. If we wanted to eat from a different menu it would have cost a further£17.50 pp which considering the price paid we were not willing to pay any more. The second day we were only booked b&b so after seeing the choice of one starter etc which none of us liked we decided to take a taxi to the local pub where we has fabulous food any plenty of it for half the price. We informed the receptionist on check out of our complaints but dont think she was bothered.
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- Also Known As:
- Penmaenuchaf Hall Penmaenpool
- Penmaenuchaf Hall Hotel Penmaenpool