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Riverside Hotel
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Reviews (190)
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All reviewsa bit tiredoff road parkingbranded outletsplenty of tea coffee milkhotel has free parkingunique shopslovely barclose to townthe main high streetlots of parkingmusic festivalbreakfast was excellentwe've stayedfriendly hotelpleasant staystaff were lovelybeds were comfortable
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146 - 151 of 190 reviews
Reviewed July 16, 2013

We had booked this hotel as a stopover on our cycling LEJoG tour. We arrived late but the lady at reception was very accommodating and let us check in late. She was so friendly and helpful. We were allowed to keep our bikes in a function room and they helped us with recommendations for places to eat late. In the morning everyone was friendly and breakfast was great.
The hotel itself was clean and comfy but the staff and customer service certainly made it for us. A lovely friendly place.

  • Stayed: July 2013, traveled with friends
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Thank LMacN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013

It wasn't first choice, but then we arrived a bit late and accommodation in Monmouth, as the guidebook states, is really "thin on the ground" for a county town. We luckily had a room at the backside (with private parking), Cinderhill Street, facing the old and new Monnow bridges, being very trafficky. Atmosphere is friendly, maybe a bit too easy-going. Excellent mattress. Moderate cleanliness, especially of the amazingly big bathroom's floor. The light on one side of the bed wasn't wired. And contrary to what is stated on the hotel's website and folder, no working wifi (because of "thick walls"). Coffee at breakfast barely drinkeable, and the pot of tea overheated with the bags in it. 69 £ (82 €) clearly is too expensive for what you get. The much more posh Prego, on pedestrian Church Street, charges 65. The Coach House on St John's Street from 60, and this seemed particularly nice and quiet. Wetherspoon's The King's Head on Agincourt Square asked 69 without breakfast for a family room, which they didn't want to give away at a double's rate of 59.

  • Stayed: June 2013, traveled as a couple
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1  Thank jarnefelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2013

Booked in on-line, sounded good, but not quite up to expections, good location for a stroll through Monmouth. Friendly and helpful staff, short walk through the ancient arch to local pubs and restaurants.

  • Stayed: May 2013, traveled with friends
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Thank John-boyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2013

We stayed there on a golfing break. The room was tatty and hadn't been properly cleaned. there was very little information available, the WI-Fi advertised did not work in the room. The bathroom was in a poor state and the shower was very difficult to use. The noise from the bar downstairs kept us awake at night.

But by far the worst part was the catering. We ate in the restaurant on the first night, much on the menu wasn't even available so the choice was very limited but the food we ordered was awful and appeared to be a ready meal simply heated through, they didn't even put a full compliment of vegetables on, one person received a couple of potatoes and 1 sprig of broccoli.

In the morning the cooked breakfast was cold, the portions stingy and to be honest tasted average to poor! The butter for the toast looked as though it had been in and out of the fridge many many times YUK!

The place has the potential to be very good, it just needs someone to own it that knows what to do, above all it needs a thorough refurbishment.

Room Tip: I don't believe there are any.
  • Stayed: May 2013, traveled with friends
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1  Thank Spenno16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

We booked this hotel because it included car parking however car parking is available and cheap in Monmouth. The hotel needs completely redecorating and refurbishing. Our room had dirty walls and the bedding was stained and fan in the bathroom was thick with muck, the carpet had been replaced but now they need to do the rest. The staff were generally polite and the breakfast was good which surprised us. The packet of biscuits left in the room were crushed completely, definitely only 2 stars, only stay 1 night!

Stayed: May 2013
2  Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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