We stayed there on a golfing break. The room was tatty and hadn't been properly cleaned. there was very little information available, the WI-Fi advertised did not work in the room. The bathroom was in a poor state and the shower was very difficult to use. The noise from the bar downstairs kept us awake at night.
But by far the worst part was the catering. We ate in the restaurant on the first night, much on the menu wasn't even available so the choice was very limited but the food we ordered was awful and appeared to be a ready meal simply heated through, they didn't even put a full compliment of vegetables on, one person received a couple of potatoes and 1 sprig of broccoli.
In the morning the cooked breakfast was cold, the portions stingy and to be honest tasted average to poor! The butter for the toast looked as though it had been in and out of the fridge many many times YUK!
The place has the potential to be very good, it just needs someone to own it that knows what to do, above all it needs a thorough refurbishment.
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- Also Known As:
- Riverside Hotel Monmouth, Wales, UK