Firstly after four hours on the water after a fantastic Canoeing trip we wanted to have a nice warm shower/bath before getting ready to go out.
After having to clean the bath as it was covered in tiny black insects there was no hot water even after running the tap for 10 minutes.
So we decided to order some food to warm us up. I ordered the Chorizo and Prawn pasta which was horrific quite frankly.
On returning from our night out in town and after a full day of activities we just wanted to retire to a comfortable bed, no luck there A. the heating we had put on earlier had failed to come on and B. the beds were very very uncomfortable with springs poking into our backs.
In the morning I walked into the bathroom to find the black insects were back with a vengance so needless to say we packed up and left.
When handing in our keys I made the gentleman aware of the insect infestation but he really didnt seem to care.
I am currently writing a letter of complaint and I hope I receive my £40 back as it was no where near worth the money!!
I will not be staying there again!!
- Official Description (provided by the hotel):
- The Punch House is on Agincourt Square in the centre of the historic border town of Monmouth, in south east wales.An old coaching inn, the Punch House has undergone a full transformation and is now Punch House Cafe Bar.It has 11 ensuite letting rooms offer comfortable good value accommodation right in the heart of the town. Your neighbourhood cafe bar is perfect for every occasion, whether it be a leisurely breakfast or a business lunch, afternoon coffee or an evening of tapas & wine, they’ve got it all covered. The friendly team will be on hand to make sure that you are well looked after and when you don’t want to leave you can check-in to one of the luxurious rooms for the night. ... more less
- Reservation Options:
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- Also Known As:
- Punch House Monmouth Hotel Monmouth
- Punch House Monmouth Wales, UK