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“Room for improvement” 4 of 5 bubbles
Review of The Moelwyn

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The Moelwyn
Ranked #6 of 6 Hotels in Criccieth
Certificate of Excellence
swansea
Level Contributor
40 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Room for improvement”
4 of 5 bubbles Reviewed May 5, 2009

We stayed here for 3 nights before moving on to Anglesey for a conference, combining a mini-holiday with business.
It was a rather mixed experience. The food was excellent - so it should be in a resturant with rooms - but the service was not good and detracted from the overall experience.
Personally, I don't like being ushered into the bar to look at the menu - I want to do that at the table, but this seems to be standard practice. We had mussels on day one - no bowl to put the empty shells in and no bowl of water to rinse our hands. Small touches, but important. The music was also too loud and not very suitable for the ambience - probably the choice of the young man serving.
Breakfast service was also rather hit and miss, although the food was again very good.
The waiting staff seemed to be mainly very young people (the much older one told us that our waitress the night before was 15 for example) who were not properly trained - a false economy in any good restuarant.
The room was very nice with a lovely view of the sea.
Overall we were happy with our stay but would certainly recommend much better trained staff giving a service to complement the excellent food.

  • Stayed April 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank haslucks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Cheshire
Level Contributor
99 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed February 15, 2008

This is a loveley find of a place in a pretty Victorian seaside resort. The Moelwyn is a restaurant with 6 comfortable en suite sea view rooms. The restaurant has fabulous views over Cardigan bay. Try to get the table next to the open window in summer so you can feel the see breeze as you dine.
dinner is relaxed with good local food served by friendly staff. Breakfast is cooked to order ( no luke warm buffet food here)which is a real treat. Overall a great place to enjoy a romantic weekend or relaxing break. Go for the dinner bed and breakfast package which is great value for money.

Stayed July 2007
Helpful?
1 Thank CheshireDave33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed July 5, 2007

I really do hope that our dining experience at The Moelwyn was just a one-off. Having been recommended this restaurant by the hotel we stayed in and also by reading the reviews on other internet sites we decided to go there as part of a birthday ‘break’. We arrived a little early having originally booked (2 weeks in advance) for 8.30pm but as the weather was so appalling we hoped we'd be able to eat 15 minutes early. We were greeted with the news that this wouldn’t be possible but we were happy enough to have a drink and peruse the menu and wine list whilst we waited. A few other couples came into the bar area, ordered food and like us proceeded to wait to be shown to their table (this included a couple that had walked in on spec.). We were finally shown through at 8.50pm – a lovely table next to the window overlooking the sea. The water we had asked for as well as our wine was on the table (although we had to ask for glasses for the water and we weren’t asked if we wanted to taste the wine).

The waitress offered us bread (the smallest bread roll you’ve ever seen!) and we had to ask for the butter. Our starters arrived, scallops which were lovely although the bed of pasta on which it was served was undercooked and cold (there's a difference between al dente and not cooked!) but by this time we were so hungry we couldn’t be bothered sending it back. The other starter was minestrone soup which was lovely – although more bread had to be asked for. Once we had finished our first course and waited an age for the dishes to be cleared we became aware that the 3 couples in the restaurant had also finished their first courses too but had also not had their plates cleared. It’s at this point that we realised that everyone was going to be served at the same time because this was obviously more convenient no matter what time tables were booked for, birthday celebrations etc. (small point - the candle on the table was obviously not good quality either as ours and others went out half way through the meal!) All the signs were starting to add up!

The main courses arrived – one bass / one cod – but the fish looked as if it had been blow torched for the roasted effect and one of the plates had a big chip on the side. The vegetables were again obviously microwaved – sacrilege that the new potatoes weren’t really fresh (or at least they didn’t taste like it). The redundant cutlery and side plates from the first course remained with us.

The backdrop to the evening was a cd that was repeated over and over; noise of cutlery being thrown into its respective trays and the dulcet tones of the microwave ‘pinging’ with too much regularity. It was clear that the waitress had very little experience of silver service although there was plenty of practice for setting tables for breakfast as this went on all around us throughout the evening.

On visiting the toilets we were greeted by naff plastic flowers and at least 2 resident spiders in the cubicle! On the way back to the table the reception area resembled more of a youth club than a hotel with waitress/barmaids/chefs all laughing and joking about.

Needless to say we didn’t stay for pudding. Our advice – Criccieth is lovely and we will return to try the other restaurants but definitely not the Moelwyn.

Helpful?
6 Thank TeithioTwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Moelwyn

Property: The Moelwyn
Address: Mona Terrace, Criccieth, Wales
Location: United Kingdom > Wales > North Wales > Gwynedd > Criccieth
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #6 of 6 Hotels in Criccieth
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Moelwyn 3*
Number of rooms: 6
Official Description (provided by the hotel):
Originally a pair of Victorian Townhouses, Moelwyn offers six en suite, individually furnished bedrooms and a quality restaurant of enviable reputation, specialising in seafoods. The ideal choice for a relaxed short break holiday.With a stylish yet informal atmosphere, the restaurant has established an enviable reputation for the quality of our cuisine and boasts some of the finest views on the North Wales Coast. ... more   less 
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Also Known As:
The Moelwyn Criccieth, Wales

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