Usual commercial overpricing and too cool for school staff. Toilet was abysmal health risk not cleaned for a while.
49 - 53 of 66 reviews
Staff are bored and under appreciated, hence their low attitude. Coffee is synthetic tasting and seating is gloomy and uncomfortable. Once, never again.
service here is eccentric I find.Staff tend to be distracted.Not always on the ball.They seem to chatter to much to one another and it affects service.Aside from that the Coffee is good.
Can't go wrong with Costa, but it gets a bit busy. The coffee is great, there's an okay selection of food and it's a great place to sit with your laptop.
My first review of Colwyn Bay Costa was fairly negative, because that was my experience..... however they have definitely improved and I have visited several times since with no problems whatsoever. The staff are lovely and although there are still issues when there are schoolchildren in later in the day, it is clean and a nice place to sit. Food is lovely too and although Costa isn't cheap, I do believe you get what you pay for!
My one gripe would be that the toilets could be cleaner.... but they are not filthy, just a bit scruffy.