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“Brill food, miserable staff”
Review of The Glass Lounge

The Glass Lounge
Restaurant details
Reviewed December 14, 2013 via mobile

To be fair, the quality of food and price in this cafe is excellent. However, the staff ate formless an very unfriendly. The cafe is run by a very unwelcoming young girl and her equally ice cold mother. I went there last week and wasn't even greeted with a "hello" although I'm a regular customer and bring them a lot of custom with my job. I went there with an elderly woman who is wheel chair bound and they didn't even help me open the door, instead opting to look on expressionless. I must say, the food is wonderful and it's quite cheap. The portions are good and the place is sparkling clean. Just wish it was run by a happier bunch!

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2  Thank leahmacattack1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (68)
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54 - 58 of 68 reviews

Reviewed September 3, 2013

Only popped in for a drink , very nice , friendly and clean . Food looked good . Reasonable price . Would go again for a snack .

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Thank Trix_L4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013 via mobile

Have called in a number of times, over past month or two.
Clean tidy a little soulless but good standard of food & beverages. Hit & miss with staff.

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1  Thank ianwforshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

If you're younger than 60 in Colwyn Bay, there are unfortunately not too many places for you to go. Oddly enough, cafes in general don't open until well after 09:30. So, when I discovered "The Glass Lounge" I was pleasantly surprised by not only the coffee (the made REAL caffe macchiato just like in Italy!) but by the atmosphere and free WI-FI. It's well priced, lovely inside and out, and has great drinks. The staff was very polite and helpful and even gave me additional information about places I should try to visit as long as I was in town.

The music is geared to be a bit more alternative and laid back, but is a very comfortable and relaxing spot for a younger crowd. Having said this though, I did see some folks in there who were at the age of grandparenthood. ;)

Highly recommended!

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1  Thank Euroerican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013 via mobile

This decent little cafe is situated at the top of Penrhyn Road and the building used to house an old fashioned shoe shop. However, there's nothing underfoot here - it's clean & warm, has comfy seating areas and the limited menu is good. In particular, the smoothies are delicious and a must-try! My only reservations are towards the few staff who seem disinterested in your custom and not very approachable. However, everything else deserves a step up to 4/5.

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1  Thank DrREvans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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