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“Reasonable Hotel if you like RR's in your backyard”

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Sonesta ES Suites Memphis
Ranked #50 of 138 Hotels in Memphis
GreenLeadersBronze level
Reviewed May 18, 2013

This is not an easy hotel to find if you are unfamiliar with the area. It's located on Old Poplar Pike which is just below the current Poplar Pike. If you approach it from Poplar Pike don't blink or you might miss the turn off.

The hotel itself is pretty decent -- the rooms are nice, clean and up to date. The lobby is fine and the breakfast area is spacious. Internet is free and a computer is available in the lobby for those that rely on that form of access.

The major downside is the active freight line in back of the hotel. Last night trains ran regularly and I had a bit of trouble getting to sleep. We were in an even numbered room. When you check in you might consider asking for an odd numbered room.

Room Tip: Ask for a room facing the front of the hotel. There's a train line in the backyard.
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  • Stayed: May 2013, traveled with family
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Thank NJ_Traveler90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 - 110 of 161 reviews

Reviewed May 18, 2013

It's true it was a bit tricky to find but once we were in, the staff was extremely helpful and cordial. The suite was lovely- very well maintained, very comfortable.The ONLY downside was that we had an even numbered room, and there is a train behind it! It;s not too frequent, but it was kind of a surprise to hear the train outside. It wasnt super loud, so I dont think it would wake most people, but it was just surprising to me as I do read reviews here and never saw a mention of it. Other than that, the hotel was great- typical residence inn (which is a good thing). Also very lovely area.

Room Tip: Ask for an odd number room.
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  • Stayed: May 2013, traveled as a couple
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Thank moiinnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2013

First I have to tell you that this place IS NOT easy to find, even with GSP. We had to go to the other Residence Inn on Poplar Pike and get directions..but find it we did and Im glad we stayed here!
We had a second story one bedroom with full kitchen and living area. so its just like the others...no...We were invited to join the other guests for dinner that evening between 5-7 for pizza and beer. well what a great time. We met some people that are there for an extened stay, enjoyed the kids (it was like being home, kids everywhere..great stuff!) and the pizza well...Jerry makes the best pizza ever..and put that with a couple of free beer..bingo!
A nice breakfast in the morning and we were good til lunch.
Had a nice chat with Gabrielle at the desk...great girl..everyone was very helpful and pleasant.

We had read about the train noise..heard it afew time during the night but wasnt that distrubing.
The room wasnt as clean as I would like..splatters on the bathroom door and a sticky kitchen floor. And they do allow pets and we saw some "landmines" on the front lawn but everything else looked and worked great...
Thanks for a great 3 nights and days.....

Room Tip: again being a residence inn the have many options for rooms...but an upper room is better for quiet...
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  • Stayed: March 2013, traveled as a couple
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Thank kitten50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Travis M, General Manager at Sonesta ES Suites Memphis, responded to this reviewResponded May 15, 2013

On behalf of the Residence Inn Memphis East Marriott we would like to take this opportunity to say we appreciate your comments and take pride in accommodating the needs of each individual guest.

I took the time to try my GSP and yes is does make the location a little hard to find with putting in our correct address, however if the word “Old” is taken out from the address it will find the hotel easily.

I am glad we were able to make your stay delightful and memorable!

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2013

We scored this hotel room at a great price through a Priceline bid. We could not have been happier for the price. Good service upon check in, and an excellent room. Spacious suite with full eat in kitchen - we're talking oven, fridge, dishwasher, microwave, coffee maker, etc. Bathroom had a sink outside the toilet/shower area, which is always a plus. Bed was very comfortable. Only downside is that the bed was only a queen. When you are used to a king, that makes a big difference. Get king sized beds, and this will easily be our favorite hotel in Memphis.

  • Stayed: April 2013
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Thank nickmalinowski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2013

Booked into Residence Inn in Memphis. Full breakfast included and i mean a full breakfast. Tonight we had all you can eat pizza and salad from 5-7PM. They have a different menu every night and on Thursday have a managers party...free. That's worth, between breakfast and dinner, I'd say 50$ a day. Now the kicker.......its also free beer from 5-7PM!!!!

If you had 2 kids you would probably stay free based on a AAA rate and all the free food and beer. The staff are fantastic!!! Its very convenient to downtown, just take the street in front of the hotel (Poplar Ave) and go straight for 8 miles.

  • Stayed: April 2013, traveled with family
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Thank Seaslider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2013

Hotel is a nice option for extended stay. The place is clean, in a nice location and has friendly staff. If you are a light sleeper, ask for a room that isn't next to the very active train tracks. Room layout is nice. Wish the phone had a speaker phone option. It was difficult doing business conference calls. Hotel offers free breakfast and a light dinner. Food isn't that great, but is edible and included in the room rate. Always served lukewarm. By the end of my stay, I was sick of scrambled eggs. Wish they mixed it up a bit with an omelet or other easy option. They rotated the meat, but never offered bacon. Dinner was hit or miss but at least they rotated 5 options. If interested, go right at 6 p.m. Because they don't replenish. Only other issue was hot water. Don't plan on long showers. Once you hit the 15 minute mark, it went cold. Have stayed at this hotel on two occasions and both experiences were the same.

Stayed: March 2013, traveled on business
1  Thank LoveFunTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 20, 2013

I come to Memphis once a month for work. Of the five times I've been, three times I have stayed at this location. If I could say my experience has been bad it would be due to lack of convenient accessibility to the hotel from the main road or the soft hum of the train that runs behind the hotel. However once I figured out you turn into the BP lot to gain access to the hotel and that the soft hum of the train is quite soothing, if you even hear it, then I had nothing to complain about. The staff have always been pleasant and helpful in addressing my needs and requests. My room has always been clean and comfortable and the social mixers are an added touch. This location has not let me down. See you again next month:)

  • Stayed: March 2013
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Thank jdub520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sonesta ES Suites Memphis

Address: 6141 Poplar Pike, Memphis, TN 38119-4707 (Formerly Residence Inn Memphis East)
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Memphis
Price Range: $96 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Memphis 3*
Number of rooms: 105
Official Description (provided by the hotel):
Add some soul to your extended stay at Sonesta ES Suites Memphis. Known as the birthplace of blues music, Memphis is a city brimming with rich history and unique culture, and our hotel lets you explore the area with ease. Peek into the life of Elvis Presley at Graceland®, step back in time at the National Civil Rights Museum® and experience vibrant live music and smoky barbecue along Beale Street. Business travelers also have convenient access to FedExForum, AutoZone Park and International Paper headquarters. After a full day of work or play, settle down in our apartment-style suites, featuring separate zones for lounging, sleeping and dining. Fully equipped kitchens allow you to prepare fresh, homemade meals in the comfort of your suite. Every morning, savor hot classics or light choices at our complimentary breakfast buffet. Come and maximize your stay at Sonesta ES Suites Memphis. ... more   less 
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Also Known As:
Residence Inn Memphis East Hotel Memphis
Memphis Residence Inn

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