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DoubleTree by Hilton Memphis Downtown
Ranked #29 of 136 Hotels in Memphis
United States
1 review
“IBC”
Reviewed January 29, 2014

Due to the Blues Challenge everything was extremely busy. Staff was very helpful whenever asked for anything. I thought the standard room was a bit small but was adequate for us two guys. The lobby was chilly due to the cold weather.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,765 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (208)
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Palmetto Bay, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 28, 2014

Another great stay at the Doubletree in Downtown Memphis. The place was clean and the staff very helpful. we were in town for the IBC's. The only negative was the lack of cookies at 3 AM, but that was minor! LOL.

  • Stayed January 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dennis R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
coldwater, ms, United States
Level Contributor
6 reviews
6 hotel reviews
Reviewed January 28, 2014

The people at the Memphis Doubletree Downtown treated me as I would treat a guest in my home. Friendly, professional, and relaxed every minute of every day. Every request was fulfilled quickly beyond my expectations.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hughesville MD
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 28, 2014

Room temperature difficult to control (too hot). Poor water pressure in shower. Attached TGIF restaurant had poor service. Could not get waiter for water or additional cup of coffe several mornings. Also got overcharged for buffet two times. Asked for continental breakfast but got charged for full buffet. Lobby was very nice and check in and check out went smoothly. Asked from office for drinking water. Said they would send to room but it never showed up.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank BlueCrabAudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hazlet, United States
1 review
Reviewed January 28, 2014

Hotel is centrally located in the downtown Memphis district. We were able to walk to most of the places we wanted to visit. When we wanted to go to Graceland the front desk helped us set up a bus trip. On arrival everyone was extremely helpful, pleasant and you receive a warm cookie for all. The lobby is beautifully decorated and it is also very cozy to sit in during the day to relax. The rooms are clean and enough space to move around in. Room service is great and fast. The fact that they have a TGIF right in the hotel that offers buffet breakfast makes things so much easier. The best thing is that everyone who works in that hotel is extremely friendly and helpful. They even great with kids. The TGIF staff loved the kids in our group and actually will sit down and talk with them. You normally do not see this type of interaction from hotels. The best part I would have to say is that Beale Street is right there. If you are a musician – this hotel is the best place to be. Their lobby has a piano in it that you are allowed to play. Others brought their instruments down and were playing them as well.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Granby, United States
1 review
Reviewed January 28, 2014

Best hotel I've stayed at in 3 years. Nothing was not done to the best of everyone' ability. The entire staff rocked it. From the phone calls to the check in it was easy and friendly. The housekeepers were like Ninjas, in and out and well done. Doormen were all helpfull and smiles all around

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
254 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed January 27, 2014

Paid more for an upgrade and thought the a/c, heater was hidden in the pillows, it was so loud. Had to call to get the room made-up when I got back at 4:30 in the late afternoon. Ordered toast' coffee and orange juice in the morning and the bill came to 9.95 + tip. The toast were cold, asked for 'brown' bread, they came 'white'. Asked 3 X for 1 more coffee cream and 1 other butter square. At that price, I really don't think I should have asked for any addl. accessory. They should be on the table.
Not impressed,

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dumos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Memphis Downtown

Property: DoubleTree by Hilton Memphis Downtown
Address: 185 Union Ave, Memphis, TN 38103-2619
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 
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Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree

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