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“very nice but not”

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DoubleTree by Hilton Memphis Downtown
Ranked #29 of 138 Hotels in Memphis
Reviewed July 17, 2013

Great staff, if you stay in the older part of the building there is a funny smell, no complimentary coffee in the morning cause they rely on the TGI Fridays thats attached to the lobby for everything.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded July 26, 2013

Thank you so much for taking the time to provide us feedback regarding your recent stay with us. I will be sure to look into the smell that you mentioned and I do apologize that we do not provide complimentary coffee in the lobby. We will look at our operation and see how we may insure that others are not disappointed as you were.. I hope you will stay with us again the next time you are in Memphis.

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1,371 - 1,377 of 1,843 reviews

Reviewed July 14, 2013

Our 4th stay over the years and as good as ever.
Convenient for Beale Street and the tram tours of the Riverfront leading to Mud Island and the Mississippi cruises (both really good value).
The only down side is that the bar has disappeared from the lounge altho' the pianist is still there!
All staff good and the car valet drivers very friendly and helpful.
Will certainly stay there again on our next visit to Memphis.

  • Stayed: July 2013, traveled as a couple
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Thank RodBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded July 26, 2013

Thank you so much for chosing to stay with us again on your recent trip and thank you for your wonderful comments regarding the hotel and the Team. I am glad you had a great time. We look forward to welcoming you back the next time you are in Memphis.

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Reviewed July 12, 2013

I travel quite a lot and am currently on a road trip across the USA. I generally avoid the non premium chains but this was a last minute booking while on the road. I can whole heartedly recommend this hotel. The staff couldn't have been nicer. The kids enjoyed the welcome cookies and I enjoyed the welcome wine! Good clean and comfortable rooms... a few blocks away from Beale Street. I have no complaints... The breakfast was excellent (and that was a pleasant surprise as it's served in a TGI Fridays next door.... I can't stand TGI Fridays usually)

Room Tip: Ask for the 2nd Floor, it's where the pool is.
  • Stayed: July 2013, traveled with family
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Thank Blueworld3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded July 26, 2013

Thank you so much for staying with us on your recent travel accross our country and I am glad you decided to make a stop in Memphis. I appreciate your wonderful comments regarding the hotel and the staff. We take great pride in the service we provide and I am glad you were able to experience that. I have shared your comments with the Team and we look forward to welcoming you back the next time you are in the US. Thanks again!

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Reviewed July 8, 2013

This hotel is in a great location. You are just across the street from the Auto Zone which is the minor league baseball team in Memphis. From our room we could see players on 1st base. They must have won the game because we were able to see the fireworks perfectly from our room window. It was a terrific surprise for us and the kids. The beds are ok. Have slept in much more comfortable beds at the Hampton Inn. There is a restaurant onsite, TGI Fridays. We did eat there the first night. At the dinner table we seen some horse drawn carriages all lit up with lights. They were so pretty we just had to ride. It was so nice riding around for the 1/2 hour on a carriage. The hotel is only 2 blocks from Beale Street. Overall this hotel is perfect for our stay. We will stay here again.

  • Stayed: July 2013, traveled with family
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Thank TRobins351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded July 26, 2013

Thank you so much for sharing your comments regarding your recent stay with us. The Redbirds typically have a firework display every Saturday night that they are in town. I am so glad you were able to watch it from the comfort of your room and the picture you posted captures the moment well! I am thrilled to hear that you had a great time in Memphis and you enjoyed your stay with us. We look forward to welcoming you back to the hotel the next time you are in Memphis.

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Reviewed July 8, 2013

Spent two nights on July 1st and 2nd at the Doubletree by Hilton in Downtown Memphis. The service was excellent and the amenities of the hotel were also excellent. Chose the hotel based upon location being close to Beale Street and a good price in comparison to other hotels in the area. We visited several of the tourist sites and the staff provided information on companies providing transportation to the local tourist sites. Had a great time and would stay again when visiting Memphis in the future.

  • Stayed: July 2013, traveled as a couple
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1  Thank garyfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghee A, General Manager at DoubleTree by Hilton Memphis Downtown, responded to this reviewResponded July 26, 2013

Thank you so much for staying with us and sharing your feedback with us. I am so glad to hear that you felt we were a great value and that you had a fantastic stay with us. I will be sure to share your comments with the Team and we look forward to welcoming you back the next time you are in town.

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Reviewed July 8, 2013

Good hotel in the perfect downtown location - ballpark and Peabody are next door. Rendezvous, Beale Street are very short walks. Parking is valet only ($22 per day unlimited access) but there are some other parking garages if you must self-park. Friendly staff. Only cons: no room fridge and restaurant is TGIFridays. Plenty of great restaurants around, so we skipped TGIF.

  • Stayed: July 2013, traveled with family
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Thank Heidi_loves_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

We had a great 2 night stay here on July 4 and 5.

The service we received was excellent at every level!

We requested a fridge for our son's medicine and it was brought quickly. The place was clean and everyone was very nice.

It's right across the street from Autozone Park where the Redbirds play. It's across the street from the Peabody.

Valet parking only and it was steep at $22 per night.

The outdoor pool was small and nice (not crowded when we went). The workout room looked good.

It's connected to a TGI Fridays and the breakfast was good.

We were on the lowest floor and it was a little noisy outside on the first night.

We had room 115 - a corner room that was nice and dark!

  • Stayed: July 2013, traveled with family
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Thank jathoms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Memphis Downtown

Address: 185 Union Ave, Memphis, TN 38103-2619
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotel in Memphis
Price Range: $150 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Memphis Downtown 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
Situated in the heart of Downtown Memphis entertainment district. DoubleTree by Hilton Memphis Downtown has the harmonious blending of modern and historic styles and offers guests the comforts of home as well as the excitement of the Memphis Downtown scene. ... more   less 
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Also Known As:
Doubletree By Hilton Memphis Downtown Hotel Memphis
Doubletree Memphis
Memphis Doubletree

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