Recently stayed on a Sunday night using a reward night so the room cost was complimentary for me. Upon checking in, i was immediately recognized as being an elite member a few times and my room requests were confirmed and was placed in a 9th floor room. Service at the front desk was very friendly and cordial.
As others have alluded in previous reviews, the location of the hotel may not be the greatest. Its right off the freeway and pretty close to a residential area, and I'll agree that it doesn't appear to be in the best of neighborhoods.. But then again, usually neighborhoods near airports aren't the best. It's maybe 5 minutes from the airport, so that was a plus. In hindsight, maybe I should have booked something in downtown as I did enjoy wandering around downtown and Beale street more. Downtown and Beale St does have it's share of panhandlers though..
I had no problems with the room I was in and it was clean. The bed was comfortable and I had requested extra pillows. As reviewers have noted, you can tell its an aging property and it's probably time for a refresh of the rooms and hallways. The tube tv has got to go! I didn't dine at the property or order room service however I had a few drinks at the hotel bar and service was fine. It appeared the bar closed around midnight on a Sun night.
All in all, the overall hotel experience was average, although everything was perfectly fine with the service.
- Official Description (provided by the hotel):
- The hotel lobby and front desk are currently under renovation. The main hotel entrance is temporarily closed. Please follow the signage to enter hotel on side entrance. Thank you for your patience and understanding as we continue with our renovation. Our 319 room hotel is centrally located in the Thousand Oaks Business Center off I240 at exit 18, Perkins Road. Memphis International Airport (MEM) is a short 10 minute drive from the hotel. Business travelers can benefit from the proximity of our hotel to many nearby companies including Fedex, International Paper, Medtronic and the University of Memphis. Our 100% non smoking hotel offers easy access to many Memphis attractions including the Memphis Zoo, Fedex Forum, Beale Street, the National Civil Rights Museum and, of course, Graceland, the "Home of Elvis Presley". Tunica casinos are just a short drive away. Our guests enjoy such amenities as our indoor and outdoor pool, extensive fitness center, guest laundry and accessible event space including our 8500 sq. ft. Cotillion Ballroom. Start the day off with breakfast in our restaurant and after a day of business or sightseeing, relax in the Blue Shoe Bar and Grill with your favorite beverage and a light snack. The Blue Shoe also offers a full dinner menu. If you prefer to go out to dinner, the hotel offers shuttle service within a 5 mile radius until 10pm. We look forward to welcoming you to the Crowne Plaza Memphis East! ... more less
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- Also Known As:
- Memphis Marriott East Hotel Memphis
- Marriott Memphis