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“Dont check in after 7”

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Hampton Inn Memphis-Poplar
Ranked #21 of 136 Hotels in Memphis
Frederick, United States
1 review
“Dont check in after 7”
Reviewed November 12, 2013

The desk clerk was not present at 11:15 pm when I went to checked in. Waited 10 minutes until guests in the lobby went to find this person in the back room. She did not understand the pre-pay room from Hampton and kept berrating me about who had I paid. The hallways were loud and noisy with men and women running up and down, and slamming doors.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Monica O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review, November 29, 2013
I am very sorry about your reservation interactions. Please feel free to contact us at the hotel to discuss and get some sort of resolution. Thanks for taking the time to share your thoughts.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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702 reviews from our community

Traveler rating
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    29
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213
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
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English first
Memphis, United States
1 review
Reviewed November 8, 2013

Hampton Inn provides a safe, comfortable, clean and relaxing stay. The amenities are up to date and well maintained. And the staff is polite and attentive to our needs and desires. The stay was a pleasant peace as we traveled across country to our next military duty station.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank James J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review, November 29, 2013
We hope you have a safe travels & thanks for the review! Our Security guards are on duty each & every night - glad you noticed them & the work they do.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 7, 2013

I've stayed at this Hampton numerous times over the past 15 years and have always been satisfied -- and this stay was even better than ever. Nice executive king room, lots of towels, great breakfast choices and super service!

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank pkgraysie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review, November 29, 2013
Thank you so much! We are happy to see coming back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, United States
1 review
Reviewed October 24, 2013

Hampton on Poplar has been my choice for business travel in Memphis for many years. The hotel is clean and well managed. Within walking distance of Buckeyes and Corkys. Only concern is the occasional early morning train whistle that comes through...

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonMemphis, General Manager at Hampton Inn Memphis-Poplar, responded to this review, November 29, 2013
Thanks for the review! Glad to see you enjoy Corky's as much as the rest of us Memphians. Also, feel free to request a room on the back side of the hotel for a quieter experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worksop Notts
Level 5 Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 22, 2013

When we arrived we wondered if we were a little too far out of Memphis but this hotel was placed very well between downtown for the city, Sun Studio and Graceland. Very clean and comfortable. Breakfast was a very good Hampton style one. Welcoming, helpful staff.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stragglers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnMcCutchen, Guest Relations Manager at Hampton Inn Memphis-Poplar, responded to this review, October 29, 2013
We are so glad to see you enjoyed the hotel and location. We sincerely appreciate your review. Thank you! We look forward to seeing you next time you visit Memphis!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama, USA
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 22, 2013 credit card Amex Card Member Review

In town for a family get-together, this Hampton Inn was convenient to the interstate and my son's home. Free breakfast was very good and the room was very clean. Staff was friendly. My wife and I will stay there again.

Stayed August 2013, traveled with family
Helpful?
Thank Ira L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Illinois
Level 6 Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 20, 2013

1 block off Poplar and no traffic noise at all. Beautiful clean room. Second bathroom vanity in the main area of the room makes it perfect for a couple. Front desk was very nice and welcoming. Beakfast was great. Lots of selections. Would definately stay here again.

Room Tip: 1 block to Ruth Chris's Restaurant. Half a mile to a shopping center with Target, BEstBuy, and...
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  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happytraveler793
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Memphis-Poplar

Property: Hampton Inn Memphis-Poplar
Address: 5320 Poplar Ave, Memphis, TN 38119-3514
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Memphis
#17 Romantic Hotel in Memphis
#22 Family Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Memphis-Poplar 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The Hampton Inn Memphis-Poplar is conveniently located in the heart of Memphis on Poplar Avenue - the one road that leads to all the main districts of Memphis, from the prestigious streets of Germantown, to eclectic Midtown and the bustling Downtown. Visit musical attractions such as Graceland and Beale Street. Take the kids to see the pandas at Memphis Zoo or catch an IMAX movie at the Pink Place Museum. If you're here for business you will find several local offices and corporations in the locale of our hotel including Bank of America and Coca Cola. The University of Memphis is just three miles from the hotel offering comfortable and convenient accommodation for visitors and students to the institution. Combining value with comfort the Hampton Inn Memphis-Poplar provides everything you expect and those extra touches you might not. Wake up to a Hampton's free hot breakfast each morning or if you're in a rush just grab a Hampton On the Run(R) Breakfast Bag, available Monday to Friday. Take advantage of great amenities for relaxation and work including a 468 sq. Ft. Meeting room, a business center, outdoor pool, and free fitness center. We guarantee a clean and comfortable guest room with thoughtful amenities. Keep in touch with free high-speed internet access and a handy lap desk. Catch your favorite show on the 32-inch flat screen TV and have a great night's sleep in the clean and fresh Hampton bed(R). ... more   less 
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Also Known As:
Hampton Inn Memphis-Poplar Hotel Memphis
Memphis Hampton Inn

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