We stayed at this La Quinta hotel in Memphis for two nights as it was close to the airport and also to Graceland’s. We were a little apprehensive about booking in, after reading a "Tripadvisor" report suggesting that there were Pimps and Hookers frequenting the hotel lobby during the evenings, however, we have to report that during our two night stay we saw no sign of either Pimps or Hookers, and we found the hotel to be clean, tidy, respectable and excellent value. Although it is not in the best part of town, I would not hesitate to stop there again.
The only thing that badly let this hotel down was the lady clerk who booked us in on our arrival. Her name was KAREN. We are seniors visiting from the UK, and when we book into a USA motel, we always ask for suggestions as to where we should eat and where we should visit. We also need to know if the area we are staying in is safe to be wandering around in the evening.
Whilst KAREN booked us into the hotel I had a few questions to ask, however, she had no time to discuss any of our queries, even to the point of being very rude and disrespectful to us. She also argued with us regarding the fact that we are 65+ years of age and if we were entitled to a $3 seniors reduction in the room cost. There were no other visitors waiting to be booked in at this time. The choice of receptionists at this hotel needs to be addressed, and a few lessons in good customer service and good customer relations procedure needs attention.
This unfortunate incident will not prevent me from giving this hotel the good report it deserves, but please, have respect for senior visitors from countries other than from the USA.
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- Also Known As:
- La Quinta Inn & Suites Memphis Airport Hotel Memphis
- La Quinta Inn And Suites Memphis Airport
- La Quinta Memphis