Stayed at the hotel from August 15-18, 2012. After reviews, some people complained about the general condition of the hotel. Yes, it is going through major renovations and while we were there, the registration area was moved from the front to a conference room, however they did a great job in redirecting people to the proper location. All the rooms in one "wing" were being renovated and, therefore, our "wing" was not being redone. Since we were not at the hotel all day, I really can't comment on the noise factor.
I do have to say, though, the staff was exceptionally friendly and outgoing! Housekeeping was more than accommodating when I asked for extra towels. Hey, three women in a room need two towels a piece - what can I say! They all knew we were there for the Elvis Week festivities and the vigil. Each day when they saw us, they made it a point to ask what we did and what were going to do that day. I wish I would have remembered the young gal's name who took care of the breakfast room. She was the sweetest person! Very talkative, very helpful, a genuine person! Management: just a word - you've got yourself a wonderful employee there!
Really only one complaint (ya know there had to be one). The pool wasn't at its best. I noticed the plastic cup on the bottom of the pool and the one at the side of the pool near the edge, were both there the entire three days of our stay. Also one of the chairs had the same towels on it during that time and some childs flip flops were in the same spot. It was obvious there was not a daily cleaning in that pool, since the pool side scraper was laying on top of the bushes the entire time.
Other than that, just be aware of the renovations - but the staff makes up for it!
- Official Description (provided by the hotel):
- Exhibiting an array of thoughtful amenities for your Tennessee travel experience, Courtyard Memphis East/Park Avenue features spacious rooms and a convenient location near shopping and dining options. Positioned east of downtown and next to St. Francis Hospital, our hotel is also close to Mike Rose Soccer Complex, GameDay Baseball, University of Memphis and Rhodes College. Once you're done exploring the sights and sounds of Beale Street, return to your hotel room with plush bedding, complimentary Wi-Fi access and a flat-panel TV to stay comfortable and connected. Or stop by The Bistro, open for breakfast and dinner, which serves up fresh fare and drinks along with plenty of space to gather with friends, family and colleagues. During downtime, keep up with your workout routine in our well-equipped fitness center and enjoy access to our refreshing outdoor pool. Whether heading into town for a business trip or family adventures, you'll enjoy the Courtyard Memphis East/Park Avenue hotel. ... more less
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- Also Known As:
- Courtyard By Marriott Memphis East/Park Avenue Hotel Memphis
- Memphis Courtyard
- Memphis Marriott
- Courtyard Memphis East