We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nicely Convenient Hotel Amid Urban Blight”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Westin Memphis Beale Street
Ranked #24 of 136 Hotels in Memphis
Highland, Utah
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nicely Convenient Hotel Amid Urban Blight”
Reviewed December 24, 2012

My intent to visit Memphis was not Beale Street, but to see Graceland, the Rock and Soul Museum and the Loraine Motel. As a first time visitor to Memphis, I was surprised that a newer hotel across the street from the Fedex Forum could be amid such urban blight. The hotel staff were pleasant and helpful. Do ask for a room not facing Beale Street if you are sensitive to sound and want to get some sleep.

The hotel was convenient for what I wanted to see but if you're looking for food that isn't deep fried or barbecue, you'll be on an extensive quest. There are numerous places to eat, but they all pretty much carry the same fare if you journey on foot in the area. If you find a salad to eat, you'll have to delete a number of ingredients to get it to a healthy level. I didn't see any options for breakfast in the near vicinity (didn't want to pay hotel prices) but did find a Denny's across the street from the Peabody Hotel which is a quick 10 minute walk away. There is a Starbucks next to the hotel which is great for a quick cup of coffee.

The Rock and Soul Museum is SUPERB both with its artifacts but also with the history it presents with the head set provided. There is a free bus from the front of the museum to/from Graceland which is about a 20-minute drive. That was very convenient and a great cost-savings.

Within walking distance is the Loraine Motel where Dr. Martin Luther King, Jr. was assassinated in 1968. The motel is preserved from that era and is a part of the adjacent National Civil Rights Museum which I was not able to visit due to construction/renovation. That was a real shame as myself and others were VERY upset about the closure of the vital part of the museum as their website indicated nothing of this. Had I known, I would have gladly postponed my visit to Memphis.

I didn't have a rental car and was relegated to what I could see on foot from the hotel. Lots of abandoned warehouses/small factories and empty lots where business once stood. This Downtown area leaves much to be desired.

  • Stayed November 2012, traveled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AirportWorker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,063 reviews from our community

Traveler rating
    415
    329
    140
    86
    93
See reviews for
186
444
47
181
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Little Rock, Arkansas
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 19, 2012

My husband and I stayed one night in the Wesin on Beale Street in December. Our room was nicely appointed and the bathroom was HUGE! The staff was pleasant and the room was clean. We were able to hear a rumbling noise - (we think it was an elevator, although we were not close to the elevator) noticeable but not horrible for one night. I would recommend this property because of its location, value, and amenities.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SLM2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed December 18, 2012

This was our second stop in Memphis; we had booked for two nights.

You usually know what to expect with Westin hotels, but this time I have to say I was quite disappointed.

Location is great, just one block from Beale street - although do make sure to get a room on the other side of the building if you plan to get some sleep!

The hotel itself looks great, brand new, very clean. The rooms are very nice, too, pretty spacious, and beds are comfortable.
You can pretty much hear anything going on in the corridors though, and we were awakened a couple of times by people coming back to their room late, loud, after a few drinks on Beale Street.

The big let-down was service / attitude of the staff / hotel policies.
First, the person who checked us in wasn't nice at all. No smile, no welcome look. We didn't feel welcome at all, and had the same feeling all along our stay.

What to say about the mini-bar policy?
All the items are on a scale, and if you touch something, it will be charged to your room directly.
From a customer perspective, either the hotel thinks I'm a thief and I'll try to take stuff from the mini bar without telling them (which feels pretty insulting) or they're trying to charge me for services / products I'm not using (i.e if something falls from the scale, you'll be charged even though you haven't used it).
I've never seen anything like this, and I hope not to see it again!

Service wasn't really good: we would see trays of food left in the corridors, that would stay there all day.
Everytime we tried to get the car out of the parking, we had to wait several minutes, because you need to show your hotel parking ticket to someone... but no one is ever there. People wouldn't even say hi or thank you.

When you add this to the fact that everything is extra at Westin hotels (i.e parking not included, breakfast not included, internet access not included, even bottles of water in the room are not free), the whole experience comes out quite overpriced for what you get.

The only smile we got from anyone in the hotel was upon check-out.

Overall, this is a hotel trying really hard to make you feel like it's a privilege for you to be here, when it's normally the other way round. Being high-end is not about looking down on your own customers.
I think there's a big management issue here.

I will personally not stay there again, and do recommend other hotels in Memphis instead of this one (i.e River Inn in Harbor town, much better value and service)

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrmnem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 17, 2012 via mobile

I stayed there 2 nights while on business trip.
The Room was nice, average room for a Westin.
The location is great, near Beal street and the Gibson factory.
However, I would not recommend this hotel for the following reasons :
The cleanliness was very poor, a tray with food stay in the corridor for one afternoon and full night, and the fitness center is not regularly cleaned (sticky elliptical, no sanitizer available, dust...).
The parking fees were not clearly indicated (I was told $15/day, but was charged $18 + taxes)
The service was very poor. Not very welcoming staff.
Noisy hotel too, I guess this is the price to pay if staying near Beal street.
Everything is overpriced : water, snacks, etc...
I tried another hotel while in Memphis, and it was honestly much better than the Westin.
There are nicer options in Memphis than the Westin.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Audrey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 14, 2012

My husband and I stayed at this hotel a few weeks ago and had a pretty good experience. The hotel is in a great location - within walking distance or a short drive of most attractions and right around the corner from Beale Street. We were upgraded to a corner king suite facing Beale and didn't have any issues with noise, but it was the slow season, so that may be why. There were a few cigarette burns in our furniture and stains on the hallway carpet, but overall the room and hotel were clean and modern.The cost of parking is a bit high, but we did have in/out privledges. Overall, we had an okay experience. If location is number one on your list, choose the Westin. If not, maybe try looking elsewhere for a better deal.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank muchuckles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dover, New Hampshire
Level Contributor
218 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed December 9, 2012

You'll have a tough time finding a luxury hotel in Memphis. Really luxury ANYTHING in Memphis...the reason to come here is for the music and the history. Certainly not for the food or for amenities. If you have to come to Memphis and want to know the nicest place to stay, it's the Westin. The bar is ok - big and friendly. Although the bartender has been stoned the last three times I've stayed here I think. The rooms are spacious and the gym is good. The staff is very nice and the sound quality is excellent. The location is perfect for being in the "thick of it". Which is nice, as Memphis ain't the safest place to walk around at night darlin.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank exeter95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
122 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed December 8, 2012

Right on Beale street...practically. My room overlooked, so if you have a room overlooking or facing it, expect some noise.

It is what you would expect from a Westin. This one is newer, and top notch with a great spacious room that was well appointed.

If you are staying downtown to enjoy the nightlife, this really is a great place because you are steps from it all, but in great comfort.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Memphis hotels
The Peabody Memphis
#4 of 136 in Memphis
3,147 reviews
Show Prices
Show Prices
Show Prices
Downtown
Residence Inn Memphis Downtown
Madison Hotel
#8 of 136 in Memphis
1,848 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Memphis Beale Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Memphis Beale Street

Property: The Westin Memphis Beale Street
Address: 170 Lt. George Washington Lee Avenue, Memphis, TN 38103
Phone Number:
Location: United States > Tennessee > Memphis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Memphis
#18 Family Hotel in Memphis
#22 Business Hotel in Memphis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Memphis Beale Street 4*
Number of rooms: 203
Official Description (provided by the hotel):
This Memphis hotel is located just behind the world-famous Beale Street, home of the blues, and minutes away from the excitement of the city. We offer guests over 200 hotel rooms and 9 meeting rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your The Westin Memphis Beale Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Memphis Beale Street Hotel Memphis
Westin Memphis Beale Street
Memphis Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing